Summary
Overview
Work History
Skills
Timeline
Generic

Alec Itman

Stillwater,Minnesota

Summary

Dynamic leader with a proven track record at Apria Healthcare, excelling in operations management and team building. Drove year-over-year business growth while enhancing client relationships and implementing innovative solutions. Fostered a culture of continuous improvement that significantly boosted team performance and morale.

Overview

12
12
years of professional experience

Work History

General Manager

Apria Healthcare
02.2023 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.

Customer Relationship Liaison

Apria Healthcare
07.2021 - 02.2023
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
  • Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.

Territory Manager

Apria Healthcare
10.2020 - 07.2021
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Branch Coordinator

Apria Healthcare
07.2018 - 10.2020
  • Improved branch efficiency by streamlining processes and implementing time-saving strategies.
  • Collaborated with team members to achieve branch goals and objectives.
  • Ensured compliance with company policies, procedures, and regulatory requirements at all times.
  • Performed duties in office environment during operating hours.
  • Coordinated and assigned service call requests.
  • Supported the development of innovative solutions that improved overall customer experience.

Chef

Lifetime Fitness Athletic
01.2013 - 12.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Skills

  • Operations management
  • Leadership and team building
  • Problem resolution
  • Efficient multi-tasker
  • Training and coaching
  • Time management

Timeline

General Manager

Apria Healthcare
02.2023 - Current

Customer Relationship Liaison

Apria Healthcare
07.2021 - 02.2023

Territory Manager

Apria Healthcare
10.2020 - 07.2021

Branch Coordinator

Apria Healthcare
07.2018 - 10.2020

Chef

Lifetime Fitness Athletic
01.2013 - 12.2020

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Alec Itman