Volunteer Manager with expertise in overseeing service initiatives that positively impact communities. Successfully implemented service programs prioritizing participant needs through meticulous care and attention to detail. Strong collaborator in team-oriented environments, welcoming guidance and direction.
Overview
30
30
years of professional experience
Work History
Volunteer Program Manager
Central Community Transit
Willmar
12.2013 - Current
Developed volunteer recruitment strategies to enhance community engagement.
Coordinated scheduling for volunteers to support transit operations effectively.
Organized community outreach events to promote transit services and volunteer opportunities.
Monitored volunteer performance and provided ongoing support and guidance.
Facilitated regular meetings with program coordinators to discuss progress, challenges, and successes.
Responded promptly to inquiries from potential volunteers regarding available positions or requirements for participation.
Maintained accurate records of volunteer hours and tasks completed.
Assisted with onboarding new employees by providing them with orientation materials related to the organization's volunteer program.
Assessed current programs and identified areas for improvement or expansion.
Organized recognition events to acknowledge outstanding contributions from volunteers.
Facilitated workshops to improve volunteer skills and teamwork dynamics.
Conducted orientations for new volunteers, providing information about the organization's mission, values, and policies.
Developed and implemented volunteer recruitment strategies to increase program participation.
Created promotional materials highlighting the value of volunteering as well as upcoming opportunities available through the organization.
Provided guidance and support to volunteer program staff members.
Accounts Receivable Accountant
Dooley's Petroleum
Willmar
04.1995 - 01.2002
Managed daily invoicing processes and ensured timely billing accuracy.
Reviewed customer accounts for discrepancies and resolved payment issues.
Coordinated collections efforts to maintain cash flow and minimize overdue accounts.
Maintained accurate records of all transactions in accounting software systems.
Assisted in month-end closing activities by reconciling account balances.
Communicated with clients to clarify billing terms and address inquiries promptly.
Prepared monthly statements for customers showing amount due and payment history.
Reviewed various financial documents such as bank reconciliations, check registers, ensuring accuracy of data entry into the system.
Reconciled daily cash receipts with general ledger entries.
Assisted in month-end closing activities including journal entries, account reconciliation and variance analysis.
Resolved customer inquiries regarding billing discrepancies or other issues in a timely manner.
Conducted collections calls to ensure prompt payment from delinquent customers.
Education
Associate's Degree - Ag Business/Office Mangement
Ridgewater College
Willmar, MN
04-1995
Skills
Program coordination
Volunteer recruitment
Team leadership
Analytical thinking
Time management
Volunteer recognition planning
Volunteer coordination
Department management
Volunteer retention
Motivation and encouragement
Interviewing skills
Problem-solving
Excellent communication
Affiliations
Mother of four amazing son's, three which are grown adults doing wonderful things. One in high school.
Love of the outdoors. Biking, going to the lake, enjoying time with family.
Enjoy time creating crafty things when time allows.