Aaliyah Young
Deerwood
Summary
Professional with experience in customer service and operational support, adept at maintaining high standards of workplace safety and cleanliness. Demonstrated ability to handle cash transactions accurately while providing exceptional service to customers both in-person and over the phone. Collaborated effectively with team members to ensure smooth operations and assisted in training new staff on company policies and procedures. Proven track record of responding promptly to customer inquiries and restocking inventory as needed, contributing to overall customer satisfaction.
Overview
7
7
years of professional experience
Work History
Service Worker
Victual
Crosby, MN
09.2023 - Current
- Keep customers happy with good service.
- Serve ice cream/sell cheese and meat to customers.
- Ensured cleanliness and organization of service areas to enhance customer experience.
- Check items out for customers at the register.
- Adhered to all safety protocols when performing services.
- Maintained up-to-date knowledge of company's products and services.
- Restocked any needed products or items.
- Provided exceptional customer service by responding to inquiries promptly and professionally.
- Provided service over the phone.
- Answered customer inquiries regarding services and products.
- Assisted with training and informing new staff members on policies and procedures.
- Made sure closing duties have been done well and accurately.
- Operated food service equipment efficiently while adhering to safety regulations.
Volunteer
Northern Lakes Rescue
Brainerd, MN
01.2019 - Current
- Cleaned any dogs that needed it.
- Provided very good care to the dogs.
- Took the dogs on walks.
- Provided assistance to staff in the operations of the organization.
- Assisted with fundraising events.
- Collaborated with other volunteers to create a positive work environment.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Followed directions from supervisors and completed tasks.
Food Service Worker
Rafferty's Pizza
MN
08.2021 - 02.2024
- Prepared food for customers.
- Delivered food to customers.
- Washed dishes.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Greeted customers upon arrival in the dining area.
- Served meals to customers in a friendly and courteous manner.
- Followed established cash handling procedures when collecting payment from customers.
- Operated dishwashing machines safely and efficiently.
- Organized take-out orders for customers who requested them.
- Cleaned kitchen areas, equipment and utensils.
- Delivered food orders promptly and accurately to guests tables.
- Assisted in the preparation of food items according to recipes and instructions.
- Maintained professional demeanor during interactions with customers and co-workers.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Set up, restocked and cleaned dining areas.
- Performed variety of duties related to food service.
Education
High School Diploma -
Crosby-Ironton High School
Crosby, MN05-2025
No Degree -
Central Lakes College
Brainerd, MNSkills
- Customer service
- Food safety
- Cash handling
- Inventory management
- Team collaboration
- Effective communication
- Time management
- Employee training
- Workplace safety
- Patience and tolerance
- Cross-functional coordination
- Assembly procedures
- Product inspection
- Safety management
- Hand tool proficiency
- Materials handling
- Workplace cleanliness
- Efficient communication
Timeline
Service Worker
Victual
09.2023 - Current
Food Service Worker
Rafferty's Pizza
08.2021 - 02.2024
Volunteer
Northern Lakes Rescue
01.2019 - Current
High School Diploma -
Crosby-Ironton High School
No Degree -
Central Lakes College