Aavashirley Chuom
Rochester
Summary
Dynamic server with a strong work ethic and hospitality expertise at Mango Thai Restaurant. Skilled in problem-solving and maintaining cleanliness standards, ensuring a safe environment. Recognized for excellent communication and teamwork, consistently delivering high-quality service. Developed strong customer service and multitasking skills in high-paced peak environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Mango Thai Restaurant
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
Mayo High School
Rochester06-2024
Skills
- Strong work ethic
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Team collaboration
- Performance improvement
- Task prioritization
- Reliable and responsible
- Multitasking Abilities
- Problem-solving
- Excellent communication
- High energy and stamina
Languages
English
Native or Bilingual
Cambodian
Professional Working
Timeline
Server
Mango Thai Restaurant
09.2022 - Current
High School Diploma -
Mayo High School
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