Abagail Ness
Minneapolis
Summary
Compassionate mental health worker with expertise in crisis intervention, care planning, and effective communication. Proven ability to engage clients and provide support, ensuring safety and promoting recovery.
Overview
2
2
years of professional experience
Work History
Mental Health Worker
Hennepin County Medical Center
Minneapolis, MN
01.2025 - Current
- Facilitated support groups for patients with mental health challenges to promote recovery.
- Executed crisis intervention and de-escalation techniques during emergencies to ensure safety.
- Monitored patient behavior, providing timely reports to healthcare teams on significant changes.
- Educated patients and families on mental health resources and effective coping strategies.
- Accurately documented patient interactions in electronic health record systems.
- Maintained a safe therapeutic environment, prioritizing patient well-being at facility.
- Monitored vital signs and reported changes to healthcare team.
- Provided compassionate care to patients in daily living activities.
Direct Care Professional / Shift Supervisor
ACR Homes
Roseville, Minnesota
12.2023 - Current
- Deliver daily personal care and support for individuals with disabilities.
- Collaborated with team members to create individualized care plans.
- Engaged clients in social activities to enhance interaction and well-being.
- Trained new staff on best practices for direct care services.
- Maintained clean, organized environments to ensure client safety and comfort.
- Assisted clients with personal care needs to promote independence.
- Established strong rapport with patients to facilitate quality care.
Education
Bachelor of Arts - Psychology
University of Minnesota
Minneapolis, MN05-2025
Masters - Social Work
University of Minnesota
Minneapolis, MN05-2028
Skills
- Crisis intervention
- Care planning
- Effective communication
- Electronic health record management
- Compassionate caregiving
- Behavioral monitoring
- Client goal planning
- Stress management
- Therapeutic relationship building
- Empathy development
- Goal development
- ADL assistance
- Self-care promotion
- Active listening
- Mental health advocacy
- Team building
Timeline
Mental Health Worker
Hennepin County Medical Center
01.2025 - Current
Direct Care Professional / Shift Supervisor
ACR Homes
12.2023 - Current
Bachelor of Arts - Psychology
University of Minnesota
Masters - Social Work
University of Minnesota