Abbie Eggersgluss
Maple Lake
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Recovery care specialist
MN Adult and Teen Challenge Rockbridge Treatment
Buffalo
11.2024 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Some College (No Degree) - Addiction counseling and Psychology
St. Cloud State University
St. Cloud, MNSome College (No Degree) - Psychology transfer pathway
St. Cloud Technical College
St. Cloud, MnSkills
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Creative thinking
- Relationship building
- Training support
- Goal setting
- Task prioritization
- Client engagement
- Social perceptiveness
- Customer relations
- Networking
- Project planning
- Collaboration
- Decision-making
- Training & Development
- Communication
- Analytical and critical thinking
- Written communication
Certification
- Cpr and first aid certificate good through 11/2026
References
References available upon request.
Timeline
Recovery care specialist
MN Adult and Teen Challenge Rockbridge Treatment
11.2024 - 11.2025
Some College (No Degree) - Addiction counseling and Psychology
St. Cloud State University
Some College (No Degree) - Psychology transfer pathway
St. Cloud Technical College