Abbie Morris
Austin
Summary
Results-driven supervisor with expertise in staff management and workflow improvements. Committed to enhancing team communication and efficiency, ensuring compliance with safety standards while delivering exceptional customer service.
Overview
9
9
years of professional experience
Work History
Supervisor
Morrison Healthcare
Rochester, MN
03.2025 - Current
- Supervised daily operations, ensuring compliance with food safety protocols and quality standards.
- Trained staff members on efficient service techniques and operational procedures.
- Managed inventory levels, coordinating supply orders to minimize shortages and waste.
- Implemented workflow improvements, enhancing productivity in food service delivery.
- Collaborated with management to develop training materials for new hires.
- Conducted regular inspections of food preparation areas to ensure adherence to health regulations.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Service Leader
Chipotle
Rochester, MN
06.2024 - 03.2025
- Trained and mentored team members on service standards and operational procedures.
- Fostered a positive customer experience by ensuring timely and accurate order fulfillment.
- Implemented effective communication strategies to enhance teamwork and improve service efficiency.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty to the brand.
- Assisted in maintaining a clean, organized workspace to comply with health and safety regulations.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
Cook
Morrison Healthcare
Rochester, MN
08.2023 - 06.2024
- Prepared diverse menu items following standardized recipes and dietary guidelines.
- Maintained high standards of food safety and sanitation in compliance with health regulations.
- Collaborated with kitchen staff to optimize workflow and enhance meal preparation efficiency.
- Assisted in training new team members on proper cooking techniques and kitchen protocols.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Petco
Duluth, MN
01.2023 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash register balances throughout shifts.
- Collaborated with team members to enhance store presentation and organization.
Assistant Food Service Leader
Kwik Trip
Duluth, MN
01.2021 - 01.2023
- Supervised daily food service operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored new staff on food preparation techniques and customer service best practices.
- Implemented inventory management processes, optimizing stock levels and minimizing waste.
- Collaborated with team members to enhance workflow efficiency and improve customer satisfaction ratings.
- Assisted in creating promotional displays, driving product awareness and increasing sales opportunities.
Direct Support Staff Member
Arrowhead Foster Home
Duluth, MN
08.2020 - 12.2020
- Provided daily support to individuals with developmental disabilities, enhancing their quality of life.
- Assisted in implementing individualized care plans, fostering personal growth and independence.
- Monitored and documented client behaviors, ensuring compliance with safety and health regulations.
- Collaborated with interdisciplinary teams to develop effective strategies for client engagement and support.
- Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
- Promoted safety and health by administering medications accurately and adhering to hygiene protocols.
Sandwich Artist
Subway
Byron, MN
05.2019 - 08.2020
- Prepared sandwiches and salads according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new team members on sandwich preparation techniques and customer service protocols.
Crew Trainer
McDonald's
Byron, MN
11.2017 - 05.2019
- Trained and mentored new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations and company policies to maintain high standards.
- Monitored daily operations to identify areas for process improvement and efficiency gains.
- Assisted in inventory management, ensuring stock levels met operational needs without excess waste.
Education
Associate of Applied Science - Radiography
Rochester Community And Technical College
Rochester, MN12-2028
High School Diploma -
Byron High School
Byron, MN05-2020
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff development
- Staff discipline
- Team building
- Operations management
- Project planning
- Public speaking
- Conflict resolution
- Verbal and written communication
- Coaching and mentoring
- Safety protocols
- Policy and procedure development
- Task delegation
- Quality control
- Workflow management
- Teamwork and collaboration
Timeline
Supervisor
Morrison Healthcare
03.2025 - Current
Service Leader
Chipotle
06.2024 - 03.2025
Cook
Morrison Healthcare
08.2023 - 06.2024
Cashier
Petco
01.2023 - 08.2023
Assistant Food Service Leader
Kwik Trip
01.2021 - 01.2023
Direct Support Staff Member
Arrowhead Foster Home
08.2020 - 12.2020
Sandwich Artist
Subway
05.2019 - 08.2020
Crew Trainer
McDonald's
11.2017 - 05.2019
Associate of Applied Science - Radiography
Rochester Community And Technical College
High School Diploma -
Byron High School