Abby Tollefson
Moose Lake
Summary
Dedicated professional delivering exceptional customer service and team leadership. Experienced in managing excavation projects, ensuring safety compliance, and controlling costs to foster business growth and profitability.
Overview
2
2
years of professional experience
Work History
Manager
Tollefson Excavating LLC
05.2024 - Current
- Managed excavation projects, ensuring compliance with safety regulations and operational guidelines.
- Supervised crew performance, fostering teamwork and improving project completion times.
- Coordinated equipment usage, optimizing resource allocation for increased productivity.
- Implemented quality control measures, enhancing service delivery and customer satisfaction.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Conducted site inspections, identifying potential hazards and mitigating risks proactively.
Education
High School Diploma -
Glencoe Highschool
Glencoe, MNSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Tollefson Excavating LLC
05.2024 - Current
High School Diploma -
Glencoe Highschool