Abdifatah Mohamud
Saint Paul
Summary
Dynamic Housing Specialist with a proven track record at Vitality Health Services, enhancing client satisfaction through effective case management and housing counseling. Demonstrated excellence in teamwork and communication, successfully fostering community partnerships and driving innovative solutions. Skilled in Section 8 administration and adept at problem-solving, significantly improving organizational performance.
Overview
4
4
years of professional experience
Work History
Housing Specialist
Vitality Health Services
10.2023 - Current
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
Community Liaison
Stronger Together MN
03.2020 - 06.2023
- Served as a liaison between different departments internally ensuring maximum efficiency in addressing community needs.
- Coordinated volunteer recruitment efforts to support various programs within the organization.
- Strengthened community partnerships by organizing and attending collaborative events.
- Developed and implemented strategies to address community concerns, resulting in increased trust and satisfaction.
Somali Student Association President
Saint Paul College
09.2020 - 09.2021
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Established innovative policies to improve organizational performance and increase customer satisfaction.
- Facilitated communication between departmental teams and stakeholders to build consensus.
Education
Associate of Applied Science - Health Services Management
Saint Paul College - A Community And Technical College
Saint Paul, MNSkills
- Case Management
- Social Services
- Section 8 Administration
- Teamwork and Collaboration
- Housing Counseling
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Youth Advocacy
Languages
somali
Native or Bilingual
Timeline
Housing Specialist
Vitality Health Services
10.2023 - Current
Somali Student Association President
Saint Paul College
09.2020 - 09.2021
Community Liaison
Stronger Together MN
03.2020 - 06.2023
Associate of Applied Science - Health Services Management
Saint Paul College - A Community And Technical College
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