Abdirahman Hassan
Richfield
Summary
Dynamic customer service professional with a proven track record at Bed Bath & Beyond, excelling in conflict resolution and customer assistance. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Committed to teamwork and reliability, consistently delivering exceptional service that fosters loyalty and repeat business.
Overview
2026
2026
years of professional experience
Work History
Cashier
Bed Bath & Beyond
- Ensured prompt response to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Customer Service
Googleplex Tech
09.2024 - 04.2025
- Increased patient referrals with exceptional customer service and informative consultations.
- Enhanced customer service skills across organization with targeted training programs.
- Collaborated with team members to ensure seamless customer service experiences.
- Greeted customers warmly to provide exceptional customer service.
- Delivered exceptional customer service with timely communication and proactive problemsolving.
- Managed concierge team, ensuring consistent delivery of exceptional customer service.
Stock Associate
Target
01.2024 - 05.2024
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Managed inventory storage in clean and organized fashion.
- Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Optimized space utilization in the stockroom through strategic placement of products based on sales data and trends.
- Removed debris and packaging from boxes and separated for recycling or disposal.
Stock Associate
Bed Bath & Beyond
01.2021 - 07.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
Master Of Finance - Finance
Richfield Highschool
Richfield, MN08.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- Conflict resolution
- Issue resolution
- Attention to detail
- Organizational growth
- Problem-solving
- Dependability and reliability
Accomplishments
- Achieved number% of sales quote.
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Timeline
Customer Service
Googleplex Tech
09.2024 - 04.2025
Stock Associate
Target
01.2024 - 05.2024
Stock Associate
Bed Bath & Beyond
01.2021 - 07.2023
Cashier
Bed Bath & Beyond
Master Of Finance - Finance
Richfield Highschool
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