Abdirahman Ali

• Develop and manage content for social media platforms (Instagram, Facebook, Twitter/X, LinkedIn)
• Design and distribute email newsletters and event promotions
• Maintain and update the organization’s website
• Support the creation of flyers, graphics, and marketing materials
• Track and analyze engagement metrics to improve digital reach
• Coordinate with staff to highlight campaigns, community stories, and successes
• Ensure communications reflect Awood’s values, mission, and the voices of our communities

• Cloud Infrastructure Deployment: Spearheaded the deployment and management of core Google Cloud Platform (GCP) services, including Compute Engine, Cloud Storage, Cloud SQL, and VPC Networking. Facilitated a successful on-premises to GCP migration, achieving a 10% reduction in operational costs.
• Hands-On Lab Facilitation: Led hands-on labs for junior engineers, covering GCP services such as Compute, Storage, GKE, and IAM. Developed lab materials and provided mentorship, ensuring comprehensive understanding of cloud concepts.
• GKE Management: Managed the setup and configuration of Google Kubernetes Engine (GKE) clusters for scalable, containerized applications. Collaborated with senior engineers to optimize performance and resource allocation.
• Cloud Operations & Monitoring: Utilized Google Cloud Operations to monitor and troubleshoot infrastructure, leading to a 15% improvement in system performance and reduced downtime.
• Network Security Implementation: Assisted in the design and implementation of network security protocols, including VPC configurations and firewall rules, ensuring compliance with industry security standards.
• Documentation & Knowledge Sharing: Authored detailed documentation for onboarding and continuous development of junior engineers. Contributed to team knowledge-sharing sessions.

• Provided technical support for software installations, ensuring minimal disruptions and smooth operations.
• Reinstalled and adjusted software settings to resolve malfunctions, enhancing system reliability.
• Troubleshot and resolved software-related issues, improving user satisfaction and overall system functionality.
• Designed, built, and maintained websites using Django, ensuring optimal performance and user engagement.

• Configured IT equipment for employee use, including installation of cables, operating systems, and software.
• Resolved network connectivity issues, including Wi-Fi, boosting user productivity.
• Diagnosed and provided effective solutions to technical issues, advising staff on best practices.
• Enhanced network reliability and user satisfaction through proactive support and troubleshooting.

Governance & Leadership.

Program Oversight & Community Engagement.

Fundraising & Resource Development.

Board Development.