Abdirahman Iman
Rochester
Summary
Dedicated and compassionate nursing student with a strong background in customer service and patient care. Experienced as a cashier and a Patient Care Assistant, developing excellent communication, multitasking, and problem-solving skills. Currently providing hands-on patient support and collaborating with healthcare teams to deliver high-quality care. On track to graduate from nursing school within the next year, with a commitment to patient advocacy and improving health outcomes.
Overview
7
7
years of professional experience
Work History
Patient Care Assistant
Mayo Clinic
06.2022 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient support.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
Cashier
Morrison Healthcare Food Services
08.2021 - 04.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Delivered fast, friendly service to patients, staff, and visitors.
- Managed POS system and ensured proper cash drawer reconciliation.
- Handled high-volume periods efficiently during peak meal times.
Cashier/Customer Service Cashier
Hy-Vee
06.2018 - 07.2020
- Assisted with purchases, locating items and signing up for rewards programs.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Resolved customer complaints and issues professionally and promptly.
Education
Nursing
Rochester Community And Technical College
Rochester, MN12-2025
High School Diploma -
John Marshall High School
05-2020
Clinical Experience
Student Nurse – [Mayo Clinic], Rochester, MN
Orthopedic Unit (NT8) – 30 hours
Student Nurse – [Mayo Clinic], Rochester, MN
Medical Cardiac Unit(NT4) – 35 hours
Student Nurse – [Mayo Clinic], Rochester, MN
Cardiac Surgery Unit (MB5CF) – 35 hours
Student Nurse – [Mayo Clinic], Rochester, MN
Plastics Unit (EI6-4) – 40 hours
Student Nurse – [Mayo Clinic], Rochester, MN
Gynecology/Urology Unit (EI5-4) – 40 hours
Timeline
Patient Care Assistant
Mayo Clinic
06.2022 - Current
Cashier
Morrison Healthcare Food Services
08.2021 - 04.2022
Cashier/Customer Service Cashier
Hy-Vee
06.2018 - 07.2020
Nursing
Rochester Community And Technical College
High School Diploma -
John Marshall High School
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