Abdullahi Ahmed
Minneapolis
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow, and production by uncovering trends affecting business success.
Overview
4
4
years of professional experience
Work History
Technical Architectural Analyst
Accenture
01.2023 - Current
- Delivered technical training and workshops for government and healthcare clients in Agile environments, ensuring effective adoption of software solutions.
- Guided clients on Salesforce and enterprise tools, improving workflows and operational efficiency across regulated sectors.
- Applied active listening and creative problem-solving to design custom technology solutions for complex client challenges.
- Maintained documentation, created user guides, and supported team members to ensure consistent, high-quality solution delivery.
- Facilitated user adoption by identifying client needs, troubleshooting issues, and providing hands-on support during training and post-deployment phases.
- Analyzed complex data sets to identify trends and provide actionable insights for client projects.
Engineering Analyst
Securian Financial
05.2022 - 12.2023
- Developed, tested, and maintained Java/JavaScript applications within an agile team to support high-quality, customer-focused solutions.
- Provided ongoing support for a 24x7 Life Illustrations system, troubleshooting production issues and implementing enhancements to improve stability and performance.
- Collaborated closely with developers and stakeholders through code reviews and agile ceremonies to ensure quality and alignment with business needs.
- Designed and delivered medium-complexity features using a test-and-learn approach to drive continuous improvement and effective problem solving.
Technical Specialist
Apple
10.2021 - 11.2022
- Collaborate with team members to organize and deliver classes to end users on a variety of subjects.
- Facilitate traffic within the store by actively greeting customers and directing them to correct resources.
- Engage in creative problem solving and active listening to create unique solutions for customers.
- Responsible for maintaining visual over merchandise and/or assisting other team members.
IT Analyst Intern
3M
05.2022 - 07.2022
- Identified and documented data from a data warehouse to a PowerBI Dashboard.
- Tested database IT Continuity Plan for setting up AWS environment.
- Participated in configuration changes and development changes for Java applications from Openshift.
- Lead in daily meetings with senior engineers using SCRUM/Agile workflows for Full-Stack Development.
Education
Bachelor of Applied Science - Information Technology Infrastructure
University of Minnesota
Minneapolis, MN05-2022
Skills
- Programming languages: Python, Java, SQL, C
- Administrative: Microsoft Word, Excel, PowerPoint
- Programming languages: Python, Java, SQL, C
- Data visualization and analysis: PowerBI, AWS
- Project management methodologies: Agile, Git
Timeline
Technical Architectural Analyst
Accenture
01.2023 - Current
Engineering Analyst
Securian Financial
05.2022 - 12.2023
IT Analyst Intern
3M
05.2022 - 07.2022
Technical Specialist
Apple
10.2021 - 11.2022
Bachelor of Applied Science - Information Technology Infrastructure
University of Minnesota