Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abdullahi Hassan

Minneapolis,MN

Summary

Dynamic professional with expertise in education and security operations. Proven skills in communication and problem-solving, fostering a safe and engaging learning environment. Experienced in training coordination and classroom management, driving student success. Background includes customer service experience, enhancing overall operational efficiency.

Overview

15
15
years of professional experience

Work History

Teacher Assistant/Paraprofessional Substitute

Higher Ground Academy
Saint Paul, MN
08.2015 - Current
  • Establish and enforce rules for behavior, and procedures for maintaining order.
  • Assisted teachers in preparing lesson materials and classroom activities.
  • Implemented classroom management strategies to foster a positive learning environment.

Training coordinator/Teacher assistant/Paraprofessional

higher Ground Academy
St.paul, MN
08.2021 - 05.2023
  • Delivered presentations outlining best practices related to specific job roles or tasks.
  • Coordinated with subject matter experts to develop effective training content.

Security officer

Securitas Security Services USA
Roseville, MN
08.2018 - 05.2021
  • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms.
  • Develop, implement, manage, or evaluate policies and methods to protect personnel against harassment, threats, or violence.

Security Operative

G4s
Minneapolis, MN
09.2017 - 08.2018
  • Managed access control by verifying identification and issuing visitor passes.
  • Responded promptly to alarms and incidents, coordinating with emergency services as needed.

Security Operations Manager

Shetler Security Services
Minneapolis, MN
12.2014 - 09.2015
  • Managed security operations across multiple locations to ensure safety and compliance.
  • Conducted regular training sessions for staff on emergency response procedures.

Customer Service Agent

Frontier Airlines, Inc
DEN, CO
01.2011 - 02.2013
  • Assisted customers with flight bookings and changes using the reservation system.
  • Resolved customer complaints effectively while maintaining a positive service environment.
  • Provided information about baggage allowances and fees to customers efficiently.

Education

Bachelor of Science - Political Science And Government

Liberty University
Lynchburg, Virginia
05-2021

Associate of Applied Science - Aviation management

Academy College
Bloomington, MN
05-2018

High School Diploma -

Higher Ground Academy
St.paul, MN
05-2010

Skills

Active listening

  • Critical thinking
  • Monitoring and evaluation
  • Public safety
  • Administration and management
  • Computer proficiency
  • Foreign language skills
  • Classroom management

Languages

English
Advanced (C1)
C1
Arabic
Intermediate (B1)
B1

Timeline

Training coordinator/Teacher assistant/Paraprofessional

higher Ground Academy
08.2021 - 05.2023

Security officer

Securitas Security Services USA
08.2018 - 05.2021

Security Operative

G4s
09.2017 - 08.2018

Teacher Assistant/Paraprofessional Substitute

Higher Ground Academy
08.2015 - Current

Security Operations Manager

Shetler Security Services
12.2014 - 09.2015

Customer Service Agent

Frontier Airlines, Inc
01.2011 - 02.2013

Bachelor of Science - Political Science And Government

Liberty University

Associate of Applied Science - Aviation management

Academy College

High School Diploma -

Higher Ground Academy
Abdullahi Hassan