Abdullahi Mayow
North Mankato
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Customer-focused professional with over two years of experience in Walmart’s Online Pickup and Delivery, skilled at efficiently managing 20–40 orders per day to boost picking rates, improve sales flow, and ensure accurate staging and timely dispatch with a 95% on-time rate. Strong multitasker in fast-paced environments, highly motivated to support customers with clear communication in-store and by phone.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
06.2022 - Current
- Picked grocery items accurately to ensure correct and timely delivery, enhancing the overall shopping experience.
- Guided customers and fellow shoppers to locate items and retrieve products from higher shelves.
- Dispatched orders to customers’ vehicles, providing efficient and friendly service during pickup.
- Answered customer calls and resolved inquiries regarding orders with professionalism and clarity.
- Rescheduled orders when customers were unable to pick them up on time, maintaining service satisfaction.
- Informed customers of product substitutions and offered suitable alternatives to meet their needs.
- Reviewed orders prior to pickup for accuracy and freshness, ensuring quality standards were met.
- Consistently met deadlines and performance goals by completing orders quickly and precisely.
- Maintained high customer satisfaction ratings by delivering knowledgeable, supportive service throughout the shopping and purchasing process.
Education
Bachelor of Science - Marketing
Minnesota State University, Mankato
Mankato, MN05-2026
Business Administration And Management
South Central College
North Mankato, MN05-2024
High School Diploma -
Mankato East High School
Mankato, MN06-2022
Skills
- Customer service expertise
- E-commerce
- Microsoft Excel
- Route planning
- Time Mangement
- Sales experience
Timeline
Online Personal Shopper
Walmart
06.2022 - Current
Bachelor of Science - Marketing
Minnesota State University, Mankato
Business Administration And Management
South Central College
High School Diploma -
Mankato East High School
Similar Profiles
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Emily LandgraffEmily Landgraff
Child Caregiver at Peace Lutheran DaycareChild Caregiver at Peace Lutheran Daycare