Abdullahi Salim
Minneapolis
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Behavior Technician
Gentle Care Development Center
Minneapolis, MN
01.2025 - Current
- Implemented individualized behavior intervention plans to enhance client engagement and learning outcomes.
- Collaborated with multidisciplinary teams to assess and document client progress effectively.
- Utilized data collection methods to track behavioral trends and inform treatment adjustments.
- Trained new staff on operational protocols, ensuring adherence to best practices in client care.
- Conducted regular assessments of clients' needs, adapting strategies for continuous improvement.
Sales Associate
Ambia Solar
Bloomington, Minnesota
05.2025 - 12.2025
- Provided exceptional customer service by assisting with product selection and inquiries.
- Organized merchandise displays to improve store aesthetics and attract customers.
- Processed transactions accurately through point-of-sale systems, ensuring efficiency.
- Handled customer complaints professionally to maintain satisfaction and loyalty.
- Performed cashier duties including payment processing, issuing receipts, and managing change.
- Greeted customers warmly, enhancing overall shopping experience.
- Collaborated with sales team to achieve group targets and maximize revenue.
- Responded to incoming calls, delivering information on store offerings and services.
Operation Model
Thirvent Finical
Minneapolis, Minnesota
08.2024 - 08.2025
- Developed innovative marketing materials for client presentations through team collaboration.
- Researched market trends to inform strategic marketing plan development.
- Engaged clients to assess financial needs and preferences effectively.
- Organized product displays for promotional events and trade shows.
- Coordinated schedules and deadlines to support project management of marketing campaigns.
- Maintained digital content across social media platforms to enhance brand awareness.
Receptionist
High Hopes Child Care
Minneapolis, Minnesota
01.2023 - 07.2024
- Greeted visitors warmly, directing them to appropriate personnel for assistance.
- Managed appointment schedules and coordinated meetings for staff efficiency.
- Answered multi-line phone system, accurately routing calls to relevant departments.
- Handled incoming mail and packages, ensuring prompt distribution to staff.
- Maintained organized filing system for effective documents and records management.
- Assisted clients with inquiries, providing detailed information about services.
- Collaborated with team members to enhance service quality and streamline workflows.
- Ensured reception area remained clean, presentable, and welcoming at all times.
Education
Associate of Arts -
Minneapolis Community And Technical College
Minneapolis, MNHigh School Diploma -
AIM Academy
Minneapolis06-2025
Skills
- Customer service
- Project management
- Visual merchandising
- Digital marketing
- Team collaboration
- Market research
- Communication skills
- Training and development
- Active listening
- Deadline management
- Database management
- Client retention
- Professional demeanor
- Business development
- Goal tracking
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Arabic
Limited Working
Timeline
Sales Associate
Ambia Solar
05.2025 - 12.2025
Behavior Technician
Gentle Care Development Center
01.2025 - Current
Operation Model
Thirvent Finical
08.2024 - 08.2025
Receptionist
High Hopes Child Care
01.2023 - 07.2024
High School Diploma -
AIM Academy
Associate of Arts -
Minneapolis Community And Technical College