Results-driven with expertise in coaching, problem-solving, and conflict resolution. Proven track record of optimizing workflows and enhancing team performance to achieve operational goals.
Overview
5
5
years of professional experience
Work History
Team Lead
Walmart
08.2024 - Current
Led team in achieving operational goals through effective communication and collaboration.
Monitored team performance metrics to ensure adherence to company standards and policies.
Coordinated scheduling and resource allocation to optimize workflow and meet project deadlines.
Facilitated regular team meetings to address challenges, share updates, and promote morale.
Coached team members in techniques necessary to complete job tasks.
Managed schedules, accepted time off requests and found coverage for short shifts.
Electronics Sales Associate
Walmart
08.2021 - 08.2024
Assisted customers with product selection and provided detailed product information.
Maintained accurate inventory levels through regular stock checks and reordering processes.
Trained new associates on sales techniques and store policies to enhance team performance.
Implemented merchandising strategies to optimize product visibility and drive sales growth.
Addressed customer inquiries and resolved complaints to ensure satisfaction and loyalty.
Collaborated with team members to achieve sales targets and improve overall store performance.
Applied knowledge of electronics products to educate prospects and customers.
Education
Associate of Applied Science - Computer Programming
Ridgewater College
Willmar, MN
05-2024
Skills
Attention to detail
Conflict resolution
Problem Solving
Customer focus
Coaching and mentoring
Troubleshooting
Timeline
Team Lead
Walmart
08.2024 - Current
Electronics Sales Associate
Walmart
08.2021 - 08.2024
Associate of Applied Science - Computer Programming