Abigail Cloutier
Minneapolis
Summary
Dynamic leader with proven expertise in employee training and conflict resolution, honed at Muddy Paws Dog Resort. Excelled in maintaining workplace safety and delivering exceptional customer service. Demonstrated ability to enhance team efficiency and quality control through effective problem-solving and communication.
Overview
4
4
years of professional experience
Work History
Shift Lead
Muddy Paws Dog Resort
08.2022 - Current
- Leading the schedule and making sure everything is going smoothly throughout the shift.
- Delegating tasks to employees to maintain optimal efficiency.
- Double checking employee work throughout the shift and at the end of the night to ensure everything is done correctly.
- Maintaining good communication and relations with my staff and managers.
- Communicating with managers regarding consistent or important issues faced on shifts.
- Communicating with customers regarding behavior or concerns about their dog.
- Passing out medication throughout the building.
- Working within our online system to find and print information.
- Cleaning minor wounds.
- Bathing dogs.
Food Service Worker
Athletes Village Nutrition Center
10.2024 - 03.2025
- Maintaining a clean and safe work environment by cleaning counters, sweeping the floor, etc.
- Serving food efficiently and under correct health regulations.
- Communicating with cooks when running low on food.
- Prepping food for the next day or the current shift.
- Putting pre-prepared food into the oven and taking it out to serve.
- Handling hot and heavy pans of various foods.
Food Service Worker
Ginger's Lemonade Stand
06.2021 - 08.2021
- Taking orders from customers while preparing food and non-alcoholic drinks.
- Handling transactions via cash and card.
- Taking care of opening and closing procedures.
- Cleaning and maintaining a safe work environment.
- Occasionally training other workers on handling money, cleaning procedures, etc.
- Prepping for lunch/dinner rush during downtime.
Education
Bachelor Of Arts - English
University of Minnesota
Minneapolis, MNHigh School Diploma - N/A
Medford Public Highschool
Medford06.2024
Associate Of Arts - N/A
South Central College
Faribault05.2024
Skills
- Employee training
- Conflict resolution
- Workplace safety
- Customer service
- Quality control
- Problem-solving
- Strong verbal and written communication
Timeline
Food Service Worker
Athletes Village Nutrition Center
10.2024 - 03.2025
Shift Lead
Muddy Paws Dog Resort
08.2022 - Current
Food Service Worker
Ginger's Lemonade Stand
06.2021 - 08.2021
Bachelor Of Arts - English
University of Minnesota
High School Diploma - N/A
Medford Public Highschool
Associate Of Arts - N/A
South Central College
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