Abigail Pueringer
250 Portland Ave Minneapolis
Summary
Dynamic server with exceptional customer service skills honed at Texas Roadhouse, recognized as Employee of the Month. Proficient in cash handling and proficient in Spanish, I excel in guest engagement and fostering relationships, ensuring a memorable dining experience while effectively managing multiple tables in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
08.2024 - 07.2025
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Accurately took and processed orders using POS system to enhance efficiency.
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
- Demonstrated patience and my food industry knowledge when training in new employees
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Awarded front of house employee of the month
Server
Texas Roadhouse
09.2022 - 08.2024
- Adapted quickly to fast-paced environment, managing multiple tables effectively.
- Supported team by restocking supplies and preparing service areas for peak hours.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Jill's Cafe
07.2020 - 08.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
Bachelor of Arts - Speech-Language Pathology
University of Minnesota
Minneapolis, MN05-2027
Skills
- Proficient Spanish language skills
- Beginner ASL signer
- Collaborative communicator
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Texas Roadhouse
08.2024 - 07.2025
Server
Texas Roadhouse
09.2022 - 08.2024
Server
Jill's Cafe
07.2020 - 08.2022
Bachelor of Arts - Speech-Language Pathology
University of Minnesota
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