Abigail Schaefer
Hendricks
Summary
Dynamic and dedicated professional with a strong work ethic, recognized for outstanding customer support. Proven ability in cash management and client relationship management, consistently enhancing guest experiences and loyalty. Skilled in multitasking and resolving complaints swiftly, ensuring seamless service transitions and satisfaction. Also adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server/Bartender
The Shed
05.2023 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Handled cash transactions accurately, processing payments and managing tips effectively.
- Assisted in training new servers on menu knowledge and service protocols.
Server/Bartender
Hendricks Golf Club
04.2024 - 08.2025
- Assisted in training new servers on menu knowledge and service protocols.
- Handled cash transactions accurately, processing payments and managing tips effectively.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Key Holder
Eddie Bauer Outlet
10.2022 - 05.2023
- Managed daily store operations, maintaining high standards of customer service and inventory control.
- Implemented visual merchandising strategies to and product displays to drive sales.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Smoothie Maker/Cashier
Planet Smoothie
05.2021 - 05.2023
- Prepared smoothies using fresh ingredients and adhered to health and safety standards..
- Monitored inventory levels, notifying management of low stock to ensure product availability.
- Received feedback from customers to improve product quality and service delivery consistently.
- Collaborated with team members to optimize productivity during peak hours.
Customer Service Associate
HyVee Foods
12.2020 - 05.2021
- Handled customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to enhance overall customer service experience.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
High School Diploma -
Southeast Polk High School
Pleasant Hill, IANo Degree - General Studies
DMACC Community College
Ankeny, IANo Degree - Golf Course Enterprise Management
UW-Stout
Menomonie, WI05-2029
Skills
- Dedicated work ethic
- Outstanding customer support
- Cash management
- Client relationship management
Languages
English
Timeline
Server/Bartender
Hendricks Golf Club
04.2024 - 08.2025
Server/Bartender
The Shed
05.2023 - Current
Key Holder
Eddie Bauer Outlet
10.2022 - 05.2023
Smoothie Maker/Cashier
Planet Smoothie
05.2021 - 05.2023
Customer Service Associate
HyVee Foods
12.2020 - 05.2021
High School Diploma -
Southeast Polk High School
No Degree - General Studies
DMACC Community College
No Degree - Golf Course Enterprise Management
UW-Stout
www.linkedin.com/in/abigail-rae-schaefer15