Summary
Overview
Work History
Education
Skills
Languages
Timeline
LinkedIn
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Abigail Schaefer

Hendricks

Summary

Dynamic and dedicated professional with a strong work ethic, recognized for outstanding customer support. Proven ability in cash management and client relationship management, consistently enhancing guest experiences and loyalty. Skilled in multitasking and resolving complaints swiftly, ensuring seamless service transitions and satisfaction. Also adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Server/Bartender

The Shed
05.2023 - Current


  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
  • Handled cash transactions accurately, processing payments and managing tips effectively.
  • Assisted in training new servers on menu knowledge and service protocols.

Server/Bartender

Hendricks Golf Club
04.2024 - 08.2025
  • Assisted in training new servers on menu knowledge and service protocols.
  • Handled cash transactions accurately, processing payments and managing tips effectively.
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality

Key Holder

Eddie Bauer Outlet
10.2022 - 05.2023
  • Managed daily store operations, maintaining high standards of customer service and inventory control.
  • Implemented visual merchandising strategies to and product displays to drive sales.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.


Smoothie Maker/Cashier

Planet Smoothie
05.2021 - 05.2023
  • Prepared smoothies using fresh ingredients and adhered to health and safety standards..
  • Monitored inventory levels, notifying management of low stock to ensure product availability.
  • Received feedback from customers to improve product quality and service delivery consistently.
  • Collaborated with team members to optimize productivity during peak hours.

Customer Service Associate

HyVee Foods
12.2020 - 05.2021


  • Handled customer transactions efficiently using point-of-sale systems.
  • Collaborated with team members to enhance overall customer service experience.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Education

High School Diploma -

Southeast Polk High School
Pleasant Hill, IA

No Degree - General Studies

DMACC Community College
Ankeny, IA

No Degree - Golf Course Enterprise Management

UW-Stout
Menomonie, WI
05-2029

Skills

  • Dedicated work ethic
  • Outstanding customer support
  • Cash management
  • Client relationship management

Languages

English

Timeline

Server/Bartender

Hendricks Golf Club
04.2024 - 08.2025

Server/Bartender

The Shed
05.2023 - Current

Key Holder

Eddie Bauer Outlet
10.2022 - 05.2023

Smoothie Maker/Cashier

Planet Smoothie
05.2021 - 05.2023

Customer Service Associate

HyVee Foods
12.2020 - 05.2021

High School Diploma -

Southeast Polk High School

No Degree - General Studies

DMACC Community College

No Degree - Golf Course Enterprise Management

UW-Stout

LinkedIn

www.linkedin.com/in/abigail-rae-schaefer15

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Abigail Schaefer