Abraham Otchere
Minneapolis
Summary
Background includes experience in maintaining cleanliness and organization in a fast-paced environment, ensuring compliance with safety regulations. Demonstrated ability to manage stock effectively while providing customer service and training new employees on operational procedures. Skills in problem-solving and teamwork were utilized to address customer inquiries and enhance service delivery. Experience in food preparation and sanitation procedures reflects attention to detail and commitment to quality standards.
Overview
1
1
year of professional experience
Work History
Sandwich Maker
Panera Bread
Blaine
2024.01 - Current
- Stocked shelves with pre-made sandwiches and other items as needed.
- Maintained a clean and safe work environment by adhering to food safety regulations.
- Checked out customers efficiently at the end of their order transaction.
- Ensured all products were fresh by checking expiration dates on food packages.
- Performed opening, closing duties such as restocking coolers, freezers before closing time.
- Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
- Communicated effectively with coworkers regarding customer service issues or concerns.
- Greeted customers in a friendly manner and answered questions about menu items.
- Trained new employees on proper operation of kitchen equipment and food handling techniques.
- Assisted customers with special orders or requests as needed.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables, and fruits.
- Assisted customers, answered questions, and resolved complaints.
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
Drive-Thru Cashier
Panera Bread
Blaine
2024.01 - Current
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Received payment from customers and made change as needed.
- Replenished supplies such as napkins, straws, condiments, trays throughout shift.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Followed all safety protocols while operating restaurant equipment like fryers or grills.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Maintained cleanliness of work area throughout shift.
- Maintained knowledge of current menu items, prices, and promotions.
- Prepared drinks, ice cream and other special items to complete food orders.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
Education
High School Diploma -
Fridley High School
Fridley MN2025-05
Skills
- Customer service
- Team collaboration
- Stock management
- Fast Learner
- Fast Worker
- Creative problem solving
- Cleaning and organization
- Sanitation procedures
- Cleaning and sanitizing
- Patience and empathy
- Store opening and closing
- Knife skills
- Task prioritization
- Analytical and critical thinking
- Critical thinking
- Supply restocking
- Multi Tasking
Timeline
Sandwich Maker
Panera Bread
2024.01 - Current
Drive-Thru Cashier
Panera Bread
2024.01 - Current
High School Diploma -
Fridley High School