Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adalid Rodriguez

Minneapolis

Summary

Results-driven Service Advisor recognized for high productivity and efficient task completion. Specialized in customer service, technical troubleshooting, and workflow optimization to enhance service quality. Excel in communication, problem-solving, and time management, ensuring client satisfaction and operational excellence.

Overview

1
1
year of professional experience

Work History

Service Advisor

Brothers truck repair llc
Shakopee
12.2023 - 12.2024
  • Updated databases with new and modified customer data.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Maintained records of customer interactions and transactions.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Resolved customer complaints in an efficient and courteous manner.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Collected deposits or payments and arranged for billing.

Education

Did Not Finish High School -

Apple Valley High School
Apple Valley Mn

Skills

  • Bill preparation
  • Vehicle assessment
  • Repair quality inspections
  • Progress reporting
  • Conflict resolution
  • Customer service
  • Reporting and documentation
  • Maintenance reporting

Timeline

Service Advisor

Brothers truck repair llc
12.2023 - 12.2024

Did Not Finish High School -

Apple Valley High School
Adalid Rodriguez