Results-driven Service Advisor recognized for high productivity and efficient task completion. Specialized in customer service, technical troubleshooting, and workflow optimization to enhance service quality. Excel in communication, problem-solving, and time management, ensuring client satisfaction and operational excellence.
Overview
1
1
year of professional experience
Work History
Service Advisor
Brothers truck repair llc
Shakopee
12.2023 - 12.2024
Updated databases with new and modified customer data.
Utilized job-related software to prepare change of address records and issue service discontinuance orders.
Maintained records of customer interactions and transactions.
Determined accurate prices for customer services, consistently searching for deals and best prices.
Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Resolved customer complaints in an efficient and courteous manner.
Updated system with order specifics and customer details, preferences, and billing information.
Collected deposits or payments and arranged for billing.