Adam Ward
Arlington
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Consistently meets or exceeds quota and performs at a high level as a leader on the sales team.
Overview
13
13
years of professional experience
Work History
Senior Account Manager
Levata
03.2016 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
Inside Sales Account Executive
SignaPay of MN
10.2012 - 03.2016
- Enhanced sales performance through continuous sales training and skill enhancement as professional phone salesperson.
- Stayed informed of industry trends and competitor offerings to maintain a competitive edge in the market.
- Utilized CRM software to track leads, manage pipelines, and analyze overall performance metrics for continuous improvement efforts.
- Negotiated pricing terms with clients to close deals while still maintaining profitability objectives for the company.
- Prospected and secured new business through telesales and relationship building.
Marketing Associate
TRI Marketing
01.2012 - 10.2012
- Completed daily cold calling and outreach to build sales pipeline.
- Maintained up-to-date knowledge on industry trends, products, and services, ensuring the ability to provide relevant information during calls.
- Managed time proficiently, balancing a high volume of calls with other tasks as necessary.
- Utilized CRM software to track customer interactions and maintain accurate records of conversations and outcomes.
Education
Associate of Arts - Sociology
North Hennepin Community College
Brooklyn Park, MN01-2011
Skills
- Business development
- Schedule management
- Excellent negotiation skills
- Partnership development
- Issue resolution
- Communication
- Account management
Timeline
Senior Account Manager
Levata
03.2016 - Current
Inside Sales Account Executive
SignaPay of MN
10.2012 - 03.2016
Marketing Associate
TRI Marketing
01.2012 - 10.2012
Associate of Arts - Sociology
North Hennepin Community College
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