Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Adriana Castro

Brooklyn Park

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.

Overview

1
1
year of professional experience

Work History

Hotel Housekeeper

Marriott City Center
Minneapolis
02.2024 - 11.2024
  • Organized the housekeeping cart with necessary supplies at the start of the shift.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Ensured cleanliness and orderliness of 14 hotel rooms daily, meeting strict hygiene standards.
  • Changed bed linens, made beds with fresh linens after guests checked out.
  • Replenished amenities in all guest rooms according to established standards.
  • Ensured that all lost and found items were handled properly per policy.
  • Reported maintenance issues such as plumbing problems or burned out bulbs.
  • Checked for damaged or missing items in each room.
  • Contributed to the overall positive image of the hotel through meticulous attention to cleanliness and guest interactions.

Education

High School Diploma -

Liceo Alfaro Ruiz
Zarcero, Alajuela, Costa Rica
11-2007

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Problem solving
  • Organizational skills
  • Adaptability
  • Effective communication

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Hotel Housekeeper

Marriott City Center
02.2024 - 11.2024

High School Diploma -

Liceo Alfaro Ruiz

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Adriana Castro