Dynamic professional with a proven track record at Green Mill Restaurant & Bar, enhancing dining experiences through exceptional service and efficient team collaboration. Skilled in POS operations and inventory management, I excel in fast-paced environments, consistently driving sales and customer satisfaction. Demonstrated ability to train team members, underscoring my commitment to performance improvement and a polished, professional appearance.
Overview
6
6
years of professional experience
Work History
Server
Green Mill Restaurant & Bar
Bemidji
02.2024 - 02.2025
Prepared checks, itemizing total meal costs and taxes.
Informed customers of daily specials and signature menu items.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Set up tables in between patrons to reduce wait times.
Accurately recorded orders on cash register and point-of-sale system.
Trained new employees to perform duties.
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Upheld high standards of sanitation in accordance with health department regulations.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Operated POS terminals to input orders, split bills and calculate totals.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Stocker
Walmart
Bemidji
02.2023 - 01.2024
Palletized merchandise for easy movement to sales floor locations.
Lifted materials of varied weights on regular basis.
Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
Recorded quantity, type and value of materials or items received.
Ensured that all products were labeled properly before stocking the shelves.
Participated in physical inventories of stock on hand periodically.
Coordinated with management to identify and resolve inventory discrepancies.
Sorted returned merchandise for restocking or disposal.
Crew Member
Mcdonalds, PDI FOODS
Bemidji
04.2019 - 04.2023
Prepared quality products while maintaining portion control and presentation within service goal times.
Performed cashier duties such as taking orders, collecting payments and providing change.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Wiped down tables and equipment, swept and refilled stock.
Oversaw inventory in buffet and reported replacement needs to kitchen management.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Maintained an organized work area to ensure efficient operations.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.