Adrianna Littlewolf
Bemidji,MN
Summary
Skills in hospitality with proven abilities in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive atmospheres for customers and coworkers.
Overview
7
7
years of professional experience
Work History
Bartender
Sanford Center
03.2025 - Current
- Prepared and served a variety of beverages, ensuring customer satisfaction and adherence to quality standards.
- Managed cash register, accurately processing transactions and maintaining financial accountability.
- Maintained cleanliness and organization of bar area, promoting a welcoming environment for patrons.
- Assisted in inventory management, tracking stock levels, and placing orders for supplies as needed.
- Provided exceptional customer service by engaging with guests and addressing inquiries or concerns promptly.
- Collaborated with team members to create a cohesive workflow during peak service hours, enhancing efficiency.
- Developed knowledge of cocktail recipes and drink pairings to offer personalized recommendations to customers.
- Implemented best practices for safety and sanitation in accordance with health regulations and guidelines.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Phlebotomist
Sanford Hospital
02.2025 - 09.2025
- Performed venipuncture and capillary punctures to collect blood specimens efficiently.
- Ensured compliance with safety protocols and infection control measures during procedures.
- Maintained accurate patient records and documentation for tracking samples and results.
- Collaborated with healthcare team to provide excellent patient care and support.
- Assisted in training new staff on phlebotomy techniques and best practices.
- Conducted quality control checks on equipment and supplies to ensure reliability.
- Responded promptly to patient inquiries, providing reassurance and clarity about procedures.
- Streamlined specimen collection processes, enhancing workflow efficiency within the department.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Server
Green Mill Restaurant & Bar
03.2024 - 04.2025
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks during peak hours.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Trained new servers on restaurant policies and service protocols.
- Implemented upselling techniques, enhancing guest dining experience and increasing revenue.
- Resolved customer complaints promptly, maintaining high standards of service quality.
- Conducted regular inventory checks, supporting effective stock management practices.
- Participated in team meetings to discuss operational improvements and enhance service delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Overnight Stocker
Walmart
03.2023 - 02.2024
- Stocked shelves efficiently, ensuring product availability and presentation standards.
- Assisted in receiving and unloading merchandise from delivery trucks.
- Organized backroom inventory to optimize storage space and accessibility.
- Collaborated with team members to maintain cleanliness and safety standards in work areas.
- Monitored inventory levels, reporting discrepancies to management for timely resolution.
- Trained new staff on stocking procedures and company policies to enhance team performance.
- Implemented improved stock rotation methods, reducing product spoilage and waste.
- Led overnight stocking team, coordinating tasks to maximize efficiency during peak hours.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Team Member
Mcdonalds
02.2019 - 02.2023
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated cash register efficiently, handling transactions accurately and swiftly.
- Maintained cleanliness and organization of dining and kitchen areas, adhering to safety standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Trained new employees on service protocols and food safety procedures, fostering a knowledgeable team environment.
- Assisted in inventory management by restocking supplies and monitoring product freshness regularly.
- Implemented process improvements that reduced wait times and increased customer satisfaction ratings.
- Resolved customer complaints effectively, contributing to a positive brand image and repeat business.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Associate of Science - Science Education
Leech Lake Tribal College
Cass Lake, MN06-2026
High School Diploma -
Casslake Bena High School
Cass Lake, MN06-2023
Skills
- Strong multitasking
- Reliable
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Cash register operation
- Memory retention
- Hospitality service expertise
- Food service
- Inventory
- Salesmanship
- Ordering procedures
- Dining room management
- Marketing and sales experience
- Bar service preparation
- Point of sale systems
- Hospitality and accommodation
Timeline
Bartender
Sanford Center
03.2025 - Current
Phlebotomist
Sanford Hospital
02.2025 - 09.2025
Server
Green Mill Restaurant & Bar
03.2024 - 04.2025
Overnight Stocker
Walmart
03.2023 - 02.2024
Team Member
Mcdonalds
02.2019 - 02.2023
Associate of Science - Science Education
Leech Lake Tribal College
High School Diploma -
Casslake Bena High School