Jonathan Lauby
Minneapolis,MN
Summary
Accomplished System Administrator with a proven track record at The Pohlad Companies, enhancing system efficiency and security through innovative troubleshooting and robust backup strategies. Expert in system upgrades and adept at fostering team collaboration, I significantly reduced downtime and streamlined user administration, achieving substantial cost savings.
Overview
6
6
years of professional experience
Work History
System Administrator
The Pohlad Companies
04.2021 - Current
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Managed onboarding and offboarding of employees.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Drove continuous improvement of IT governance processes.
- Improved data integrity and reliability by designing and implementing robust backup and recovery strategy.
System Administrator
United Properties
03.2019 - 03.2021
- Championed continuous improvement initiatives within the team, identifying opportunities for process streamlining and cost savings in user administration tasks.
- Enhanced security measures with regular audits of user access rights, permissions, and roles.
- Improved system efficiency by implementing user administration best practices and automation tools.
- Conducted regular reviews of user accounts to identify potential risks and ensure appropriate access levels were maintained.
- Supported organizational growth by efficiently scaling user administration processes to accommodate new hires and acquisitions.
- Provided expert guidance during software licensing negotiations, minimizing costs while maximizing value from vendors.
- Reduced help desk tickets by proactively addressing common user issues through system enhancements and targeted communications.
Education
Associate of Science - Computer Networking Systems
ITT Technical Institute
Eden Prairie, MNSkills
- System upgrades
- System monitoring
- Technical support
- System updates
- Remote Access
- Network troubleshooting
- Server management
- Backup management
Timeline
System Administrator
The Pohlad Companies
04.2021 - Current
System Administrator
United Properties
03.2019 - 03.2021
Associate of Science - Computer Networking Systems
ITT Technical Institute
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