Summary
Overview
Work History
Education
Skills
Timeline
Generic

AFINIKI YAU ZILLANG

BLAINE

Summary

With experience in providing therapeutic support and emotional care to individuals facing mental health challenges, I utilize strong communication skills and empathetic listening to establish trust and rapport. My knowledge of crisis intervention techniques and collaborative teamwork allows me to enhance the well-being of clients. As a dedicated support worker, I approach patient care with a collaborative mindset, focusing on skill development and personalized care program planning and execution. With a detailed and process-oriented approach as an instructional designer, I have [Number] years of experience building tailored programs for diverse individuals.

Overview

19
19
years of professional experience

Work History

Mental Health Counselor

RADIAS HEALTH
12.2015 - Current
  • Aa a seasoned mental health counselor with about10 years of experience in mental health providing support to clients experiencing mental and emotional health distress by developing and applying of recommended specialized therapeutic techniques to help the client manage his/her anxieties, depressions, or other related mental health conditions
  • - Developing individualized care plans
  • - Record and monitoring mental health symptoms and providing intervention
  • - Assisting clients to navigate the mental health care system
  • - Follows facility policies and procedures
  • - Recording, documentation, and administration of medications
  • - Helping clients with daily life activities

Behavior Health Support

PEOPLE’S INCORPORATED
10.2015 - Current
  • Provide courteous and respectful care to all clients, spending majority of each shift interacting with clients developing relationships and building rapport with clients
  • Constantly monitor clients regularly as stipulated in each client’s care plan
  • Help to defuse and de-escalate any potential behavior emergencies
  • Assisting residents with their room cleaning, personal hygiene, and laundry
  • Assist clients in independent living skills, hygiene checks, housekeeping, budgeting etc
  • Order clients medication as needed
  • Administer medications according to policy and procedures under the supervision of the facility’s nurse
  • Develop weekly menu and shopping list of grocery shopping for the facility and encouraging client’s participation
  • Plan and coordinates recreational and social activities and schedule client appointments as needed

Direct Support Staff

NORTHEAST RESIDENCE INC
07.2010 - 01.2015
  • - Record and reporting issues in work facility and recommend work repairs needs
  • - Assist residents with their daily living activities
  • - Performance of specified duties
  • - Assisting clients with their personal care bathing, toileting, and grooming
  • - Escorting of clients for medical appointments
  • - Modeling of appropriate behavior always
  • - Administration of medications
  • - Performance of specified duties for which specified training has been received such as safety in the case of fire, weather alerts or similar basic health care emergency

Cashiers/ Guest Service

TARGET STORES MID – WAY MN
03.2006 - 12.2010
  • - Perform cash exchange transaction in cashier’s workplace and supplied cash to counters, open and cleared accounts
  • - Registers closing duties such as count down registers, detail recording and submit register drawer to the immediate supervisor
  • - Handling cash, checks or credit cards transaction from customers and performed exchange transactions
  • - Printing and provide customers with receipts for each transaction
  • - Act and provides exceptional customers services
  • Experience on behalf of the company
  • - Counting and recording of inventories

Education

Associate Degree - Public Administration

Plateau State Polytechnic

Skills

  • Treatment Planning
  • Building rapport
  • Individual counseling
  • Crisis intervention
  • Individual and group counseling
  • Therapeutic interventions
  • Patient advocacy
  • Care plan development
  • Daily living activities educator
  • Developing relationships
  • [Language] fluency
  • Tracking client progress

Timeline

Mental Health Counselor

RADIAS HEALTH
12.2015 - Current

Behavior Health Support

PEOPLE’S INCORPORATED
10.2015 - Current

Direct Support Staff

NORTHEAST RESIDENCE INC
07.2010 - 01.2015

Cashiers/ Guest Service

TARGET STORES MID – WAY MN
03.2006 - 12.2010

Associate Degree - Public Administration

Plateau State Polytechnic

Similar Profiles

CREATE PROFILE
AFINIKI YAU ZILLANG