Agustina Suarez
South St Paul
Summary
Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Boutwells Landing
05.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and O2.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
Business Owner
Highpoint Cleaning LLC
08.2021 - Current
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality services offered.
- Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for successful small business, ensuring efficient processes and quality services.
- Consulted with customers to assess needs and propose optimal solutions.
Branch Supervisor
TCF Bank
09.2017 - 07.2021
- Boosted customer satisfaction with attentive service and prompt resolution of issues.
- Motivated, trained and disciplined employees to meet performance benchmarks.
- Handled escalated customer complaints professionally while working towards swift resolutions that maintained client satisfaction levels.
- Assigned job roles and oversaw performance.
- Managed daily operations for smooth functioning, ensuring high level of productivity.
Babysitter
A Family Friend
08.2018 - 04.2019
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up playroom.
- Maintained clean and organized environment to ensure well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
Volunteer
Pedal In Place
01.2018 - 01.2019
- Assisted with providing special bikes to children with disabilities/complex medical conditions.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running operation of bikes for each childs needs.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
White Bear South Campus Senior
White Bear Lake, MN06.2017
Skills
- Reliable team player
- Relationship Building
- Patient-focused care
- Recording vital signs
- Safety Precautions
- Pediatric Care
- Driven and Determined
- Time Management
- Patience and Empathy
- Parent Interaction
- Safety Instruction
Certification
- CNA - Certified Nursing Assistant
Languages
Spanish
Native or Bilingual
Timeline
CNA
Boutwells Landing
05.2024 - Current
Business Owner
Highpoint Cleaning LLC
08.2021 - Current
Babysitter
A Family Friend
08.2018 - 04.2019
Volunteer
Pedal In Place
01.2018 - 01.2019
Branch Supervisor
TCF Bank
09.2017 - 07.2021
High School Diploma -
White Bear South Campus Senior
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