Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ahlam Jaleel

Andover

Summary

Versatile professional skilled in delivering personalized care and customer service across beauty and healthcare sectors. Expertise in client engagement, patient support, and enhancing satisfaction through attentive service and effective communication. Actively pursuing a bachelor’s degree to transition into nursing.

Overview

7
7
years of professional experience

Work History

Specialty Beauty Advisor

Ulta Salon and Cosmetics
04.2019 - Current
  • Delivered personalized beauty consultations, enhancing customer satisfaction and loyalty.
  • Educated clients on product usage and skincare routines, fostering confidence in their beauty choices.
  • Maintained knowledge of current trends in cosmetics and skincare products to provide informed recommendations.
  • Provided attentive and personalized client care by identifying individual beauty needs, offering tailored product recommendations, and ensuring each customer felt supported and valued
  • Assisted in visual merchandising, enhancing display appeal to draw customer interest.

Clinical Support Associate

Children's Minneapolis
03.2022 - 08.2022

- Provided one-on-one direct observation for high-risk pediatric patients to ensure continuous safety, emotional support, and immediate response to clinical or behavioral needs.

- Provided hands-on care to pediatric patients, including infants, toddlers, and adolescents.

- Performed routine vital signs (BP, pulse, temperature, respiration, and oxygen saturation) and reported changes to the nursing staff.

- Responded promptly to call lights and patient needs to maintain comfort and safety.

- Assisted with daily living activities such as bathing, feeding, toileting, and diaper changes.

- Supported patient mobility by helping children ambulate, reposition, and transfer safely.

- Assisted nurses during procedures by preparing supplies and supporting patient positioning.

- Maintained clean, organized patient rooms, and restocked essential medical supplies.

- Documented patient care tasks accurately in the computer.

Cashier

Khols Department Store
09.2019 - 03.2020
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, improving satisfaction and retention.
  • Trained new staff on operational procedures and customer service standards to ensure consistent service quality.

Education

Bachelor of Science - Nursing

St. Catherine University
Saint Paul, MN
01-2029

Associate of Arts -

North Hennepin Community College
Minneapolis, MN
05-2026

High School Diploma -

Andover High School
Andover
06-2019

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Organization and multitasking
  • Time management
  • Patient care
  • Electronic charting
  • Former Certified Nursing Assistant

Languages

Arabic

Timeline

Clinical Support Associate

Children's Minneapolis
03.2022 - 08.2022

Cashier

Khols Department Store
09.2019 - 03.2020

Specialty Beauty Advisor

Ulta Salon and Cosmetics
04.2019 - Current

Bachelor of Science - Nursing

St. Catherine University

Associate of Arts -

North Hennepin Community College

High School Diploma -

Andover High School
Ahlam Jaleel