Ahmed Dawood
Lakeville
Summary
Dynamic Business Manager skilled in team leadership and performance monitoring. Known for developing strong partnerships with banks and finance companies while ensuring regulatory adherence. Committed to driving operational excellence and enhancing customer satisfaction. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
6
6
years of professional experience
Work History
Business Manager
United Auto Group
Farmington
08.2020 - Current
- Ensure all documents adhere to local, state, and federal regulations, mitigating legal risks for the dealership.
- Collaborate with the sales team to facilitate the handover process, ensuring a positive customer experience.
- Build strong relationships with banks, finance companies, and insurance providers.
- Sell financing, leasing, extended warranties, GAP insurance, and credit insurance products, aiming for high product penetration rates (per copy average).
- Understanding of state and federal vehicle-sale regulations.
- Resolved customer complaints promptly and professionally.
- Monitored daily performance of sales team and provided feedback to maximize efficiency.
- Managed inventory levels and ensured optimal stock for vehicle availability.
Education
Bachelor of Science - Electrical Communication and Electronic System
Modern Sciences And Arts University
01-2014
Skills
- Regulatory compliance
- Financial analysis
- Relationship building
- Sales strategy
- Inventory management
- Team leadership
- Performance monitoring
- Time management
- Problem solving
- Operational leadership
- Business administration
- Issue resolution
- Customer retention
- Customer relations
- Direct sales
Skills
•Excellent
written and verbal communication skills.•Ability
to solve problems and make decisions quickly and efficiently. •Ability
to work under pressure and meet deadlines.•Ability
to perform tasks efficiently and effectively with clients and team members. •Excellent
attention to details, well organized dedicated, trustworthy, and willing to
work longer hours when required.
Timeline
Business Manager
United Auto Group
08.2020 - Current
Bachelor of Science - Electrical Communication and Electronic System
Modern Sciences And Arts University