Ahmed Mohamed
Shakopee
Summary
IT professional with strong background in coordinating and managing technology infrastructure. Expertise in network administration, troubleshooting, and system optimization. Proven in fostering team collaboration and driving results in dynamic environments. Adaptable, reliable, and skilled in ensuring seamless IT operations and support.
Overview
5
5
years of professional experience
Work History
IT Coordinator
Zeez Trucking and Healthcare
10.2024 - Current
- Implemented system upgrades, improving overall network performance and user experience.
- Developed training materials for staff, enhancing technical proficiency across departments.
- Provided exceptional end-user support, resolving technical issues quickly to minimize disruptions.
- Maintained up-to-date inventory of hardware and software assets, optimizing resource allocation and cost control.
- Established effective communication channels between IT department and other business units for optimal collaboration on projects and initiatives.
Personal Care Assistant
Sifa Care Inc
06.2020 - 09.2024
- Worked in cooperation with family and outside providers to meet physical and emotional needs of patient.
- Coordinated medical appointments, errands, and social events.
- Reported health changes and provided proper documentation to appropriate staff.
- Read and contributed to shift reports and care notes.
- Transported client to doctor's office and essential errands.
- Coordinated with doctors and registered nurses to develop care plans for clients.
- Observed physical and mental condition, intake and output and exercise to monitor client condition.
- Prepared and maintained records of client progress and performed services.
Education
Bachelor of Individualized Studies - Information Technology
University of Minnesota Twin Cities
Minneapolis, MN05-2026
Skills
- Problem Identification and Solving
- Python, Java, C
- Excel
- Microsoft Azure
- Agile
Timeline
IT Coordinator
Zeez Trucking and Healthcare
10.2024 - Current
Personal Care Assistant
Sifa Care Inc
06.2020 - 09.2024
Bachelor of Individualized Studies - Information Technology
University of Minnesota Twin Cities
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