Ahmed Mohamed
Shakopee
Summary
A highly organized and detail-oriented professional with expertise across multiple sectors, including the medical device industry, stocking and merchandising, and health products and services coordination. Skilled in regulatory compliance, quality assurance, and product development within the medical device field, as well as inventory management, visual merchandising, and customer service in retail settings. Experienced in managing projects, ensuring adherence to industry standards, and analyzing data to improve product offerings and services. Known for strong communication skills, problem-solving abilities, and a customer-focused approach to enhancing operational efficiency and product visibility.
Overview
4
4
years of professional experience
Work History
Stocking Associate
Walmart
08.2024 - 01.2025
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Assisted in training new Stocking Associates, sharing best practices and relevant experience.
- Consistently met or exceeded productivity goals while ensuring compliance with safety guidelines.
- Answered queries and concerns and assisted customers with product selections.
- Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
Medical Device Assembler
Ethiopian Biomedical Engineering Association (EBEA
02.2022 - 02.2024
- Ensured timely completion of projects, prioritizing tasks efficiently based on production schedules and customer demands.
- Enhanced quality control by thoroughly inspecting and testing assembled products for compliance with industry standards.
- Demonstrated adaptability by quickly mastering new techniques and technologies introduced in the workplace.
- Upheld strict quality standards throughout all stages of production, resulting in consistently reliable medical devices for end users.
- Provided valuable input during team meetings, offering suggestions for improving overall efficiency while maintaining high-quality output standards.
- Optimized inventory management by accurately tracking component usage and maintaining proper stock levels for essential parts.
- Contributed to a safer work environment by diligently following company safety protocols and adhering to cleanroom procedures.
- Consistently met or exceeded performance targets, showcasing strong dedication to achieving exceptional results within a demanding work environment.
- Promoted a positive work atmosphere by maintaining open lines of communication and fostering strong professional relationships with colleagues.
- Facilitated smooth workflow transitions between different production stages, coordinating closely with colleagues across departments as needed.
Healthcare Product and Service Coordinator
Pharma International
03.2021 - 10.2022
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
- Coordinated and monitored service activities to confirm work met all requirements.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Communicated with clients and service providers to provide updates on work progress.
- Streamlined service coordination processes for improved team productivity and response times.
- Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
- Played a key role in the successful onboarding of new hires within the Service Coordinator role, offering mentorship and guidance as needed.
Education
Bachelor Of Public Administration - Public Administration And Development Management
Wachemo University
Hossana, SNNPR, Ethiopia04.2020
Skills
- Regulatory Knowledge
- Quality Assurance & Control
- Technical Proficiency
- Project Management
- Risk Management
- Communication Skills
- Product Development
- Problem-Solving Skills
- Inventory Managemen
- Product Knowledge
- Visual Merchandising
- Customer Service
- Organization Skills
- Attention to Detail
- Time Management
- Product Knowledge
- Health Regulations Compliance
- Communication Skills
- Customer Service
- Project Management
- Problem-Solving Skills
- Data Analysis
Languages
English
Full Professional
Timeline
Stocking Associate
Walmart
08.2024 - 01.2025
Medical Device Assembler
Ethiopian Biomedical Engineering Association (EBEA
02.2022 - 02.2024
Healthcare Product and Service Coordinator
Pharma International
03.2021 - 10.2022
Bachelor Of Public Administration - Public Administration And Development Management
Wachemo University
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