A’Keylah Williams
Minneapolis
Summary
Enthusiastic and results-driven professional with a proven track record in customer service, caregiving, and administrative support. Passionate about creating positive experiences and fostering meaningful connections. Eager to contribute my diverse skill set to a forward-thinking organization that values innovation and teamwork.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Sensational styles
Des Moines
04.2022 - Current
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted visitors to provide information and direct to appropriate personnel.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Performed basic bookkeeping tasks and issued invoices as needed.
- Maintained a clean and organized reception area to uphold company image.
- Signed for packages, recorded deliveries and distributed to personnel.
Dietary Clerk
Sodexo Food Service
Des Moines
03.2024 - 04.2025
- Inspected dining areas for cleanliness and sanitation compliance.
- Collaborated with dietitians to ensure proper nutrition was being provided to each patient.
- Maintained routine meal schedules and serving times.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Responded promptly to customer complaints or inquiries about food quality or service issues.
Caregiver
WEECARE
Des Moines
04.2022 - 05.2024
- Maintained daily records of activities, behaviors, meals, and naps.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Maintained a clean and organized play area.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Cashier
Burlington
Des Moines
06.2021 - 11.2021
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
Team Member
Taco Bell
Des Moines
01.2020 - 07.2021
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Identified opportunities for process improvements within the department.
- Maintained a clean and organized work area throughout shift.
- Upheld high standards of productivity and quality in operations.
Education
High School Diploma -
Hoover High School
Des Moines, IA03-2022
Skills
- Customer service
- Basic bookkeeping
- Appointment scheduling
- Data entry
- Cash handling
- Conflict resolution
- Team collaboration
- Meal preparation
- Attention to detail
- Calendar management
- Problem-solving
- Effective communication
- Problem solving
- Point of sale
- Customer satisfaction
- Cash handling and management
- Order taking
Timeline
Dietary Clerk
Sodexo Food Service
03.2024 - 04.2025
Front Desk Receptionist
Sensational styles
04.2022 - Current
Caregiver
WEECARE
04.2022 - 05.2024
Cashier
Burlington
06.2021 - 11.2021
Team Member
Taco Bell
01.2020 - 07.2021
High School Diploma -
Hoover High School