Akshaya Vengala
Maple Grove
Summary
Reliable and efficient, with a strong ability to engage customers and answer questions. Familiar with retail operations and possess strong organizational skills for managing inventory and maintaining a clean, welcoming sales floor. Committed to creating a positive impact by enhancing the overall customer experience, and seeking a retail position to utilize and expand these skills.
Overview
3
3
years of professional experience
Work History
Gift Shop Volunteer
Allina Heath Mercy Hospital
Coon Rapids, MN
08.2024 - Current
- Greet customers and provide friendly, helpful service to hospital visitors and staff
- Answer questions about product availability and store layout
- Operate cash register, scan items, process credit card and cash transactions
- Handle incoming phone calls, assist with inquiries, and take flower delivery orders
- Unpack shipment boxes and organize store items into storage bins
Mom & Baby Unit Volunteer
Allina Health Mercy Hospital
Coon Rapids, MN
07.2024 - 01.2025
- Greeted all guests at the unit entrance and determined their purpose of visit
- Directed patients with appointments to the front desk for check-in
- For visitors, verified patient information, checked visitor log, and issued visitor sticker
- Provided clear directions to visitors and ensured hospital visitation protocols are followed
Front Desk Volunteer
Hindu Temple of Minnesota
Maple Grove, MN
07.2023 - 08.2024
- Greeted guests at the front desk and assisted with directions and general inquiries
- Helped visitors navigate the self-service kiosk to purchase temple related items
- Answered questions about the temple calendar, prayer schedules, and events
Education
High School -
Wayzata High School
Plymouth, MN05-2027
Skills
- Friendly and professional customer service
- Operate register & cash handling experience
- Strong communication and interpersonal skills
- Store operations
- Inventory management
- Phone etiquette
- Familiar with Microsoft Office tools
- Store opening and closing
- Teamwork and collaboration
- Organizational skills
Accomplishments
- Two-time recipient of Gold President’s Volunteer Service Award (2023 & 2024)
- Two-time Minnesota High School Table Tennis Girls State Champion (2022 & 2023)
- Member of Wayzata High School Junior Varsity Tennis Team (2024 & 2025)
- Top 5 finalist in BPA (Business Professionals of America) State Leadership Conference (2025)
- Participated in BPA State Leadership Conference (2026)
- Participated in HOSA – Future Health Professionals International Leadership Conference (2025)
- Selected in HOSA – Future Health Professionals International Leadership Conference (2026)
- American Heart Association Twin Cities Heart Walk Coach (2026)
Timeline
Gift Shop Volunteer
Allina Heath Mercy Hospital
08.2024 - Current
Mom & Baby Unit Volunteer
Allina Health Mercy Hospital
07.2024 - 01.2025
Front Desk Volunteer
Hindu Temple of Minnesota
07.2023 - 08.2024
High School -
Wayzata High School