Alan Michels
Chanhassen
Summary
Dynamic Shipping Supervisor with a proven track record at Teleflex Medical OEM, skilled in warehouse management and logistics coordination. Enhanced shipping performance through effective staff supervision and training, achieving timely order fulfillment. Proficient in SAP applications, fostering collaboration to drive continuous improvement and elevate customer satisfaction.
Overview
21
21
years of professional experience
Work History
Shipping Supervisor
Teleflex Medical OEM
11.2010 - 07.2024
- Supervised shipping team of 3 employees.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
- Pulled, verified, and packaged items for shipment.
- Managed shipping activities for company with 15-20 orders processed daily.
- Organized training sessions on new equipment or processes to keep staff updated on industry best practices.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Evaluated team performance and provided feedback on areas requiring improvement.
Quality Assurance Supervisor
Teleflex Medical OEM
11.2003 - 11.2010
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Provided technical support for troubleshooting equipment issues or other production challenges that impacted product quality levels.
- Boosted customer satisfaction by promptly addressing concerns, investigating root causes, and implementing corrective actions.
Education
Bachelor of Arts - Communications
North Dakota State University
Fargo, ND05-1988
Skills
- Warehouse management
- Shipping procedures
- Staff supervision
- Operating Forklift
- Order fulfillment
- Logistics coordination
- Skilled in Utilizing SAP Applications
Timeline
Shipping Supervisor
Teleflex Medical OEM
11.2010 - 07.2024
Quality Assurance Supervisor
Teleflex Medical OEM
11.2003 - 11.2010
Bachelor of Arts - Communications
North Dakota State University
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