Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alan Regalado

Savage

Summary

Hardworking professional with experience in banking operations, customer satisfaction, and time management. Highly organized and self motivated with excellent communication skills in both English and Spanish.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate Banker

JPMorgan Chase
07.2022 - 05.2025
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Identified customer needs and referred them to appropriate banking departments or team specialists for tailored financial solutions
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Educated customers on features and benefits of banking products and services.

Security Supervisor

Allied Universal Security Services
12.2021 - 06.2022
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.

Crew Member

Taco Bell
08.2020 - 06.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Bachelor of Business Administration - Business Administration

Metropolitan State University
Saint Paul, MN
06-2026

High school diploma - undefined

Eden Prairie Senior High School
Eden Prairie, MN
05.2021

Skills

  • Audit procedures
  • Customer Service-oriented
  • Relationship building
  • Cash management
  • Generating referrals
  • Banking regulations
  • Prospect calling

Certification

  • CNP - Certified Notary Public

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Associate Banker

JPMorgan Chase
07.2022 - 05.2025

Security Supervisor

Allied Universal Security Services
12.2021 - 06.2022

Crew Member

Taco Bell
08.2020 - 06.2021

High school diploma - undefined

Eden Prairie Senior High School

Bachelor of Business Administration - Business Administration

Metropolitan State University

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Alan Regalado