Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alana Olds

Hugo

Summary

My goal is to positively contribute to an organization by providing exceptional customer service. I am

organized and have strong time management skills and good at learning new skillsets. Also, I’m attentive to

detail and a self-motivated individual with a positive mindset. I strive to create an environment of trust that

makes me approachable and easy to converse with in all circumstances.

Overview

13
13
years of professional experience

Work History

Cashier (Assistant Inventory Specialist)

Lunds&Byerly
WOODBURY
09.2022 - Current

· Greeting and assisting customers

· Scanning items

· Entering pricing data

· Processing payment

· Packaging groceries

· Coordinating invoices and executing daily price activities

· Monitoring cycle counting and correcting any discrepancies or errors that occurred throughout the data processing cycle.

· Counting items units, inspecting the quality of the product and randomly selecting items to be more closely inspected.

· Receiving product and maintaining receiving hours and vendor’s access.

Sales Associate

Dollar General
Moose Lake
10.2020 - 09.2022

· Provide excellent customer service, greet and assist customers

· Operate a cash register, scan items to itemize and total purchases

· Receive payment for products, processing credit card transactions, making correct change, processing refunds, exchanges and voids, and issuing gift certificates

· Follow company merchandise processes; unpack, stock, restock merchandise

· Assist with any projects as requested by management

· Clean store as assigned at closing.

Cashier/Night Stock Associate

Hy-Vee, Omaha Nebraska
Waukee
09.2018 - 09.2020

· Contribute to establishing a repeat customer base through developing customer relationships

· Operate a computerized point of sale cash register including the accurate entering of sales information: receiving payment for products, processing credit card transactions, making correct change, processing refunds, exchanges and voids, and issuing gift certificates

· Assist management to identify and resolve issues in the store

· Assist with special projects as assigned by management

· Comply with safety and loss prevention policies

· Follow all company policies and procedures, notify management of any infractions

· Participate in all relevant development programs and meetings as directed by store management.

Health Market/ Night Stock Associate

Hy-Vee
West Des Moines
08.2017 - 07.2018

· Provide information both in person and on the phone to customers on current product features and benefits

· Perform a variety of operational activities as assigned by the Store Manager or the Manager on Duty

· Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor

· Assist managers and associates in loss prevention and maintaining proper inventory

· Attend meetings and training as required by management.

Courtesy Clerk

Smiths Medical
Henderson
11.2015 - 07.2017

· Greet customers and assist with locating items in the store

· Retrieve carts and return to the store

· Assist associates with go-backs

· Bag groceries for customers

· Assist with cleaning inside the store.

Kids Club Attendant

Fitness 19
Henderson
07.2012 - 07.2015

· Supervise the children while parents are working out in the fitness area

· Organize activities for kids, ensuring toys and equipment are clean and safe

· Assist to clean exercise equipment in the fitness area and other duties as requested by management.

Education

Associate of Arts -

College of Southern Nevada
Las Vegas, NV
12-2023

High School Diploma -

Las Vegas Academy
Las Vegas
06-2013

Skills

Possess capabilities of multitasking, communication, listening and pay extra attention to small details

Enjoy resolving issues while working individually and as a team

I constitute a respectful and friendly demeanor

while under pressure

Experienced with computerized point of sale cash register, MS Office, Excel, Word and

PowerPoint

Proficient in social media, internet, email, fax, copier, and communication on the phone

References

  • Joesph Lee Hamilton (515)-478-4619
  • Stephanie Venegas (702)427-1223
  • Michelle Anderson (218)460-6678

Timeline

Cashier (Assistant Inventory Specialist)

Lunds&Byerly
09.2022 - Current

Sales Associate

Dollar General
10.2020 - 09.2022

Cashier/Night Stock Associate

Hy-Vee, Omaha Nebraska
09.2018 - 09.2020

Health Market/ Night Stock Associate

Hy-Vee
08.2017 - 07.2018

Courtesy Clerk

Smiths Medical
11.2015 - 07.2017

Kids Club Attendant

Fitness 19
07.2012 - 07.2015

Associate of Arts -

College of Southern Nevada

High School Diploma -

Las Vegas Academy
Alana Olds