My goal is to positively contribute to an organization by providing exceptional customer service. I am
organized and have strong time management skills and good at learning new skillsets. Also, I’m attentive to
detail and a self-motivated individual with a positive mindset. I strive to create an environment of trust that
makes me approachable and easy to converse with in all circumstances.
· Greeting and assisting customers
· Scanning items
· Entering pricing data
· Processing payment
· Packaging groceries
· Coordinating invoices and executing daily price activities
· Monitoring cycle counting and correcting any discrepancies or errors that occurred throughout the data processing cycle.
· Counting items units, inspecting the quality of the product and randomly selecting items to be more closely inspected.
· Receiving product and maintaining receiving hours and vendor’s access.
· Provide excellent customer service, greet and assist customers
· Operate a cash register, scan items to itemize and total purchases
· Receive payment for products, processing credit card transactions, making correct change, processing refunds, exchanges and voids, and issuing gift certificates
· Follow company merchandise processes; unpack, stock, restock merchandise
· Assist with any projects as requested by management
· Clean store as assigned at closing.
· Contribute to establishing a repeat customer base through developing customer relationships
· Operate a computerized point of sale cash register including the accurate entering of sales information: receiving payment for products, processing credit card transactions, making correct change, processing refunds, exchanges and voids, and issuing gift certificates
· Assist management to identify and resolve issues in the store
· Assist with special projects as assigned by management
· Comply with safety and loss prevention policies
· Follow all company policies and procedures, notify management of any infractions
· Participate in all relevant development programs and meetings as directed by store management.
· Provide information both in person and on the phone to customers on current product features and benefits
· Perform a variety of operational activities as assigned by the Store Manager or the Manager on Duty
· Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor
· Assist managers and associates in loss prevention and maintaining proper inventory
· Attend meetings and training as required by management.
· Greet customers and assist with locating items in the store
· Retrieve carts and return to the store
· Assist associates with go-backs
· Bag groceries for customers
· Assist with cleaning inside the store.
· Supervise the children while parents are working out in the fitness area
· Organize activities for kids, ensuring toys and equipment are clean and safe
· Assist to clean exercise equipment in the fitness area and other duties as requested by management.
Possess capabilities of multitasking, communication, listening and pay extra attention to small details
Enjoy resolving issues while working individually and as a team
I constitute a respectful and friendly demeanor
while under pressure
Experienced with computerized point of sale cash register, MS Office, Excel, Word and
PowerPoint
Proficient in social media, internet, email, fax, copier, and communication on the phone