Alani Royster
Taunton
Summary
Detail-oriented hairstylist with a focus on customer education and exceptional service. Proven ability to foster strong client relationships and deliver tailored natural hair care solutions.
Motivated server/bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to ensure enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hairstylist/Assistant
One0Six Salon & Stylebar
Taunton, MA
07.2023 - Current
- Implemented new product lines, increasing service offerings and meeting diverse client needs.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Developed strong client relationships, leading to repeat business and positive referrals through exceptional service delivery.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
Server
Smokey Bones Bar & Fire Grill
Taunton, MA
06.2025 - 10.2025
- Managed multiple tables, ensuring timely order processing and accurate billing.
- Resolved guest complaints promptly, enhancing overall dining experience.
- Collaborated with kitchen staff to streamline food delivery processes.
- Maintained cleanliness and organization of dining area to meet health standards.
- Implemented upselling techniques, contributing to increased revenue for the restaurant.
Supervisor
Society Coffee Bar
Taunton, MA
09.2023 - 03.2025
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored baristas to enhance skills and maintain service standards.
- Developed staff schedules, balancing labor needs with budget constraints.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Monitored compliance with health and safety regulations, maintaining a safe work environment.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Server/Bartender.
Sol De Mexico Restaurant
Taunton, MA
05.2021 - 10.2023
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on restaurant procedures and menu offerings, improving team performance.
- Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
- Handled cash transactions accurately, ensuring proper financial accountability during shifts.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Taunton High School
Taunton, MANo Degree - General Studies
Bristol Community College
Fall River, MASkills
- Massachusetts licensed cosmetologist
- Natural hair care
- Detail-oriented
- Exceptional customer service
- Hair coloring techniques
- Safe food handling
- Detail-orientated
- Client consultation
- Sanitation practices
Certification
- Cosmetology License
- TIPS Certified (may need to be renewed)
Timeline
Server
Smokey Bones Bar & Fire Grill
06.2025 - 10.2025
Supervisor
Society Coffee Bar
09.2023 - 03.2025
Hairstylist/Assistant
One0Six Salon & Stylebar
07.2023 - Current
Server/Bartender.
Sol De Mexico Restaurant
05.2021 - 10.2023
High School Diploma -
Taunton High School
No Degree - General Studies
Bristol Community College