Alanya Brown
Saint Cloud
Summary
Youth development professional with proven track record in creating supportive environments for young individuals. Known for driving impactful initiatives that promote personal and social growth. Highly reliable team player who adapts to changing needs and prioritizes collaborative success. Skilled in conflict resolution and mentorship.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Professional
Boys and Girls Club
05.2024 - Current
- Collaborated with community partners to provide additional resources and support for at-risk youth populations.
- Developed a safe and inclusive environment for all participants by enforcing anti-bullying policies and promoting diversity awareness.
- Navigated challenging situations with empathy and professionalism, working closely with parents, school personnel, or other stakeholders to resolve conflicts or address concerns promptly.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Developed and implemented educational programs for youth.
- Empowered young people to take ownership of their personal growth by providing guidance on goal setting and decision-making processes.
Paraprofessional
District 742
08.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Helped teacher prepare instructional material and displays.
- Reported on student progress, behavior, and social skills to parents.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Paraprofessional
Athlos
07.2022 - 03.2023
- Delivered personalized educational, Behavioral, and emotional support to individual students to enable positive learning outcomes
- Reported student progress, behavior, and social skills
- Enforced rules and instructions to maintain discipline
- Monitored students in computer lab to enforce proper use of resources
- Helped manage bus loading and unloading
- Assisted students in developing deeper understanding of course concepts by providing one on one support
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Helped teacher prepare instructional material and displays.
- Reported on student progress, behavior, and social skills to parents.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Tailored lesson plans for students with emotional and cognitive disabilities.
Calling Agent
Aria Communications
01.2021 - 07.2022
- Adhered to company policies and scripts to consistently achieve call-time and quality standards
- Helped large volumes of customers everyday with a positive attitude and focused on customer satisfaction
- Exhibited high energy and professionalism when dealing with clients and staff
- Attended phone skills and program information training sessions to boost aptitude
- Respond proactively and positively to rapid change
- Developed and updated databases to handle customer data
- Sought ways to improve processes and services provided
- Promoted a positive work environment through active participation in team meetings and events.
- Updated customer information accurately in systems while maintaining strict confidentiality of personal data entrusted by clients.
- Processed debit and credit card and electronic check payments.
- Supported marketing initiatives by conducting surveys and gathering valuable customer feedback during calls.
- Assisted customers by answering questions and responding to inquiries.
- Managed difficult caller situations with professionalism, tact, and empathy, resulting in satisfied customers.
- Developed strong client relationships through attentive listening and personalized service.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Babysitter
Surrounding Areas
01.2018 - 01.2022
- Maintained clean and organized work areas at all times to bring safety quality to food preparation process
- Prepare food items in compliance with recipes and portioning control guidelines
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Entertained and did learning activities with the children
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored children's play activities to verify safety.
- Reassured children when upset providing emotional support and stability.
- Played games, worked on puzzles, and read books to young children.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Dietary Aide
Talahi Nursing Home
01.2020 - 01.2021
- Served meals to residents in accordance with established schedules and dietary procedures
- Kept all kitchen areas clean, tidy and free of hazards
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher
- Followed food safety regulations
- Cleared tables and removed dishes, trays, and utensils from dinning room to dishwashing area
- Maintained strict levels of cleanliness for tables, floors, and prep areas
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Education
High School Diploma -
Minneapolis Academy And Career Center
Minneapolis, MN04-2021
Skills
- Youth engagement
- Networking and relationship building
- Creativity and innovation
- Mentoring and coaching
- Cultural history
- Youth supervision
- Special needs
- Conflict de-escalation
- Social skill development
- Positive reinforcement
- Emotional support
- Behavioral interventions
- Safety monitoring
- Behavior modeling
Certification
Personal Care assistant
Timeline
Youth Professional
Boys and Girls Club
05.2024 - Current
Paraprofessional
District 742
08.2023 - Current
Paraprofessional
Athlos
07.2022 - 03.2023
Calling Agent
Aria Communications
01.2021 - 07.2022
Dietary Aide
Talahi Nursing Home
01.2020 - 01.2021
Babysitter
Surrounding Areas
01.2018 - 01.2022
Personal Care assistant
High School Diploma -
Minneapolis Academy And Career Center
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