Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 4 years of experience working in busy, convoluted environments.
Overview
7
7
years of professional experience
Work History
Dock Hand
Round Lake Marina
05.2023 - Current
Supported dock management in implementing procedures for improved workflow and staff performance.
Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
Collaborated with team members for efficient use of resources and optimal productivity.
Safeguarded company assets by monitoring security protocols on the dock premises.
Conducted pre-and-post trip inspections on vessels, maintaining compliance with safety requirements.
Enhanced safety standards through ongoing maintenance of equipment and adherence to regulations.
Mechanical Lab Technician
AMSOIL
06.2022 - 08.2022
Maintained documentation on tests performed in lab.
Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
Maintained safe, tidy and organized laboratory environment for accurate test results.
Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
Monitored testing procedures to meet criteria and maintain quality control.
Inspected laboratory equipment to maintain good working condition for optimal results.
Troubleshot equipment malfunctions, ensuring minimal downtime and maintaining optimal functionality.
Oil and Lube Technician
Auto Ace Express Lube
06.2017 - 09.2020
Minimized downtime with regular equipment maintenance checks, ensuring optimal functioning at all times.
Strengthened client trust and loyalty by maintaining a professional demeanor and staying current with industry best practices.
Delivered top-notch customer experiences by explaining services performed, answering questions, and offering relevant recommendations based on vehicle condition assessments.
Contributed to customer satisfaction by conducting thorough inspections and recommending necessary maintenance services.
Consistently met performance goals by completing assigned tasks quickly and accurately within designated timeframes.
Developed strong relationships with customers by providing exceptional service and addressing any concerns or questions they had about their vehicle''s maintenance needs.
Enhanced the team''s productivity through effective communication and collaboration with colleagues during busy periods.
Education
No Degree - Finance And Management
University of Minnesota - Duluth
Duluth, MN
05.2026
Skills
Workplace Cleanliness
Organizational abilities
Dock Equipment Maintenance
Quality Control Checks
Inventory organization
Mechanical Aptitude
Willing to Learn
Problem-Solving
Attention to Detail
Team Collaboration
Timeline
Dock Hand
Round Lake Marina
05.2023 - Current
Mechanical Lab Technician
AMSOIL
06.2022 - 08.2022
Oil and Lube Technician
Auto Ace Express Lube
06.2017 - 09.2020
No Degree - Finance And Management
University of Minnesota - Duluth
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