Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alea Hawks-Gageby

Dundas,MN

Summary

Dynamic Sales Coordinator at Direct Source with a goal-oriented mindset and strong customer communication skills. Proven ability to build relationships and resolve issues, ensuring repeat business and fostering a positive customer experience. A quick learner dedicated to achieving performance targets. Hardworking and passionate job seeker with strong organizational skills eager to help achieve company goals.

Overview

7
7
years of professional experience

Work History

Sales Coordinator

Direct Source Inc
01.2023 - Current
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently.
  • Maintained accurate records of all sales activities, including quotes, follow-ups, and customer communications.
  • Establish strong relationships with clients.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Serve as first point of contact for customers and sales team; responsible for processing, reviewing, and handling all activities from order placement to delivery.

Classroom Aide

Especially For Children
08.2022 - 01.2023
  • Promoted a positive classroom environment by fostering strong relationships with students and addressing behavioral issues promptly.
  • Facilitated small group instruction for struggling learners under the guidance of lead teachers.
  • Enhanced students'' learning experiences by providing individualized support and assistance during class activities.
  • Cleaned and maintained classroom space to promote environment conducive to students' success.
  • Assisted in the implementation of classroom management techniques, effectively maintaining a safe and orderly learning environment for all students.
  • Helped teacher prepare instructional material and displays.

Veterinary Assistant

Banfield Animal Hospital
09.2021 - 08.2022
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.

Activities Assistant

Oak Terrace Memory Care
07.2020 - 07.2021
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Engaged residents through events, small groups, and personal attention.
  • Scheduled movies, entertainment, and other special events.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Documented preferences and helped develop relevant activities.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.

Guest Advocate

Target
08.2018 - 08.2020
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Cross-trained and backed up other customer service managers.
  • Responded proactively and positively to rapid change.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Maintained up-to-date knowledge of product and service changes.

Education

High School Diploma -

Minnesota State University, Mankato
Mankato, MN

Skills

  • Customer communication
  • Data entry
  • Goals and performance
  • Strong enthusiasm
  • Goal-oriented mindset
  • Time Management
  • Active listening
  • Flexibility
  • Quick Learner
  • Customer Service

Languages

English

Timeline

Sales Coordinator

Direct Source Inc
01.2023 - Current

Classroom Aide

Especially For Children
08.2022 - 01.2023

Veterinary Assistant

Banfield Animal Hospital
09.2021 - 08.2022

Activities Assistant

Oak Terrace Memory Care
07.2020 - 07.2021

Guest Advocate

Target
08.2018 - 08.2020

High School Diploma -

Minnesota State University, Mankato

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Alea Hawks-Gageby