Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Ambitious Information Technology Intern currently completing Bachelor in Information Technology and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications. Eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success.
Skilled in troubleshooting, network management, and software support. Strong focus on team collaboration and achieving results. Reliable, adaptable, and proficient in problem-solving and critical thinking.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Cook
Village Inn
1500 13th S Street Virginia MN
10.2020 - Current
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared food items in compliance with recipes and portioning control guidelines.
Prepared meals efficiently under time constraints for timely service during peak hours.
Shift Manager
Arby's
1301 S 12th Ave, Virginia MN
08.2018 - 10.2020
Promoted a positive work environment through open communication and constructive feedback.
Tracked receipts, employee hours, and inventory movements.
Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Bachelor of Science - Information Technology
Colorado Technical University
Colorado Springs, CO
02.2024 - Current
High School Diploma -
Mesabi East
Aurora, MN
08.2011 - 05.2012
Skills
Customer service
Time management
Health and safety compliance
Cleaning and organization
Team collaboration
Multitasking and organization
Problem-solving
Performance improvement
Positive and professional
Computer and typing
Willingness to learn and desire to improve
Interests
I enjoy helping others and want to improve others lives as best as I can with the skills that I have
I like to work with computers and help solve issues and problems people have with technology, being able to assist someone or clear things up for them is something I enjoy quite well
I would like to learn more about technology and how I can better my understanding of it and continue to make my knowledge and experience work to improve things for others down the line