Summary
Overview
Work History
Education
Skills
Timeline
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Alec Zell

Duluth,MN

Summary

Experienced with servicing customers in both restaurant and automotive settings, both being fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive experience for all patrons in all settings.

Overview

7
7
years of professional experience

Work History

Server

Cloud 9
05.2024 - Current
  • Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Demonstrated adaptability by learning menu items and daily specials quickly for effective communication with guests.

Server/Cook

Other Place Bar and Grill
05.2022 - 11.2023
  • Provided exceptional customer service to enhance guest experience and satisfaction.
  • Managed dining area efficiently, ensuring cleanliness and organization throughout shifts.
  • Collaborated with kitchen staff to facilitate timely food delivery and order accuracy.
  • Assisted in training new servers on restaurant protocols and POS system usage.

Cook

Billy's Bar & Grill
06.2021 - 05.2022
  • Prepared diverse menu items following standard recipes and presentation guidelines.
  • Maintained cleanliness and organization of kitchen workspace to comply with safety regulations.
  • Assisted in inventory management, ensuring timely stock replenishment and minimizing waste.

Service Technician

Sonju Two Harbors
02.2021 - 05.2021
  • Diagnosed and repaired mechanical issues in various equipment, enhancing operational efficiency.
  • Performed routine maintenance on machinery to ensure optimal functionality and reduce downtime.
  • Collaborated with team members to troubleshoot technical problems, improving response times.
  • Utilized diagnostic tools and software, streamlining repair processes and increasing accuracy.
  • Provided technical support to customers, addressing inquiries and resolving problems promptly.

Senior Technician

Valvoline Instant Oil
06.2020 - 02.2021
  • Diagnosed and resolved vehicle maintenance issues to ensure optimal performance and customer satisfaction.
  • Trained junior technicians on equipment operation and safety protocols, enhancing team efficiency.
  • Conducted thorough inspections of vehicles, identifying potential problems and recommending solutions.
  • Utilized diagnostic tools to assess vehicle systems, improving repair accuracy and reducing turnaround time.

Senior Technician

Valvoline Instant Oil
03.2018 - 08.2019
  • Oversaw daily operations to ensure efficient oil change and vehicle maintenance services.
  • Mentored junior technicians, enhancing team skills and performance standards.
  • Conducted thorough inspections to maintain compliance with safety protocols and regulations.
  • Monitored and enforced safety measures to mitigate hazards.

Education

No Degree - Mechanical Engineering

University of Minnesota Duluth
Duluth, MN

No Degree - Mechanical Engineering

Michigan State University
East Lansing, MI

High School Diploma -

Mahtomedi Highschool
Mahtomedi, MN
06-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Memory retention
  • Sales expertise
  • Guest engagement
  • Team collaboration
  • Relationship management
  • Task prioritization
  • Cash handling

Timeline

Server

Cloud 9
05.2024 - Current

Server/Cook

Other Place Bar and Grill
05.2022 - 11.2023

Cook

Billy's Bar & Grill
06.2021 - 05.2022

Service Technician

Sonju Two Harbors
02.2021 - 05.2021

Senior Technician

Valvoline Instant Oil
06.2020 - 02.2021

Senior Technician

Valvoline Instant Oil
03.2018 - 08.2019

No Degree - Mechanical Engineering

University of Minnesota Duluth

No Degree - Mechanical Engineering

Michigan State University

High School Diploma -

Mahtomedi Highschool

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Alec Zell