Alexander Acosta
Coon Rapids
Summary
Dedicated and dependable professional with experience in sanitation services, customer-focused sales, and military service. Proven ability to maintain high standards of cleanliness and safety, build positive relationships with customers, and perform effectively in fast-paced, team-oriented environments. Military background provides strong discipline, leadership skills , attention to detail, and commitment to mission success. Known for reliability, strong work ethic, and the ability to adapt quickly to new challenges.
Overview
5
5
years of professional experience
Work History
Sanitation
Jerrys Cub Foods
Minneapolis, MN
11.2024 - Current
- Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Adhered to state regulations regarding sanitation practices, ensuring compliance within the bakery environment.
- Maintained a high standard of cleanliness and sanitation, resulting in positive health inspections.
- Boosted overall productivity levels through timely completion of all assigned sanitation duties.
13F Forward Observer
US Army
Arden Hills, MN
11.2024 - Current
- Analyzed terrain and enemy positions to enhance operational effectiveness and inform command decisions.
- Utilized advanced mapping software to create detailed operational plans reflecting current battlefield dynamics.
- Evaluated equipment and technology requirements, ensuring optimal functionality for mission success.
- Maintained proficiency in weapon systems for self-defense purposes while operating independently or within a small unit setting.
- Conducted battle damage assessments after fire missions to gauge effectiveness and make necessary adjustments for future engagements.
- Developed comprehensive fire support plans to maximize the impact of artillery and air support assets during operations.
- Coordinated with other forward observers to maintain situational awareness and improve overall mission effectiveness.
- Ensured compliance with established rules of engagement when directing fires against enemy targets.
- Evaluated weather data for optimal use of smoke screens during engagements, providing enhanced concealment for friendly forces.
- Conducted reconnaissance and surveillance to gather critical intelligence for mission planning.
Sales Associate
TJX (Home Goods)
Coon Rapids, MN
04.2021 - 04.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize sales potential and store aesthetics.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Collaborated with team members to achieve daily Sign up goals for TJX rewards card and improve customer satisfaction.
- Trained new staff on store policies, procedures, and customer service standards for seamless onboarding.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Applied Science - Cyber Security/Defense
Hennapin Technical College
Brooklyn Park, MN05-2027
GED -
Anoka Ramsey Technical College
Ramsey MN12-2023
Timeline
Sanitation
Jerrys Cub Foods
11.2024 - Current
13F Forward Observer
US Army
11.2024 - Current
Sales Associate
TJX (Home Goods)
04.2021 - 04.2022
Associate of Applied Science - Cyber Security/Defense
Hennapin Technical College
GED -
Anoka Ramsey Technical College