Alex Hehn
Mankato
Summary
I'm a passionate and dedicated worker looking forward to working in the field of sports and/or marketing. I'm professional with a strong work ethic and proven leadership skills, honed at Planet Fitness and the Mankato Moondogs. I feel I excel in problem-solving and teamwork, consistently enhancing customer satisfaction and operational efficiency. I'm adaptable and organized, with a commitment to delivering high-quality service in fast-paced environments. Recognized for achieving departmental goals through strategic planning and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Gameday Operations and Sales
Mankato MoonDogs Baseball Organization
03.2024 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Manager
Planet Fitness
05.2023 - 05.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Server
Olive Garden
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Caregiver
Dungarvin Inc.
07.2022 - 09.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Bachelors - Sports Management And Marketing
Minnesota State University, Mankato
Mankato, MN05-2025
Skills
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Team leadership
- Flexible and adaptable
- Organizational skills
- Communication
Certification
- Sales of management foundations, Jan, 29, 2025 2 hours
- Sales performance measurement and reporting, Mar, 2, 2025 2 hours
Languages
English
Timeline
Server
Olive Garden
10.2024 - Current
Gameday Operations and Sales
Mankato MoonDogs Baseball Organization
03.2024 - 09.2024
Manager
Planet Fitness
05.2023 - 05.2025
Caregiver
Dungarvin Inc.
07.2022 - 09.2023
Bachelors - Sports Management And Marketing
Minnesota State University, Mankato
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