Alex Muller
Mound
Summary
Dynamic professional with extensive experience at DigiKey Electronics, excelling in A/B testing and data analysis to drive user experience enhancements. Proven track record in optimizing website performance and conversion rates through strategic project planning and complex problem-solving. Adept at fostering collaboration to achieve impactful results in customer experience initiatives.
Overview
9
9
years of professional experience
Work History
Sr. Supervisor, Customer Experience - Testing
DigiKey Electronics
Minneapolis
05.2025 - Current
- Supervised daily operations, enhancing workflow efficiency and productivity.
- Conducted A/B and multivariate tests to optimize user experience.
- Executed Electrical Engineer usability studies to gather qualitative insights.
- Analyzed data to identify trends and improvement opportunities.
Supervisor, Customer Experience - Testing
Digikey Electronics
10.2018 - 05.2025
- Developed strategies and workflows for executing and evaluating A/B tests.
- Executed website personalization campaigns across global ecommerce platform.
- Collaborated with department supervisors to ensure project alignment and efficient workflow.
- Identified improvement areas to facilitate informed decision-making.
Web Analytic Specialist
Acme Floor
Plymouth
01.2017 - 10.2018
- Developed custom analytic reports to enhance conversion rates.
- Demonstrated measurable improvements from modifications to information architecture.
- Initiated first A/B testing initiatives to validate data-driven design changes.
Education
Bachelor of Arts - Communications
University of Minnesota Duluth
Duluth, MN05-2011
Skills
- A/B testing
- Data analysis
- User experience design
- Website optimization
- Conversion rate optimization
- Customer relationship management
- Project planning
- Complex Problem-solving
Timeline
Sr. Supervisor, Customer Experience - Testing
DigiKey Electronics
05.2025 - Current
Supervisor, Customer Experience - Testing
Digikey Electronics
10.2018 - 05.2025
Web Analytic Specialist
Acme Floor
01.2017 - 10.2018
Bachelor of Arts - Communications
University of Minnesota Duluth
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