Alex Volinkaty
Darwin
Summary
Dedicated professional with strong skills in customer service and employee training. Proven ability to resolve conflicts and maintain a safe work environment, contributing to enhanced team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cook/Shift Leader
Red Lodge Grill
Waverly
10.2025 - Current
- Prepared and cooked menu items in a fast-paced kitchen.
- Train in new hires
- Assign jobs to employees such as stocking, portioning, and prepping
- Maintaining a clean and safe work environment
Customer Service Representative
Cabela's
Rogers
04.2024 - 05.2025
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints and provided effective solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with inquiries and product information.
- Educated customers about new products and services available.
- Collaborated with team members to improve service efficiency.
- Maintained accurate records of customer interactions and transactions.
- Provided feedback to management on common customer issues.
Education
Associate of Applied Science - Fire Science And Administration
Lake Superior College
Duluth, MN12-2010
Skills
- Food safety
- Sanitation procedures
- Food safety procedures
- Quality control
- Cost control
- Customer service
- Team leadership
- Team building
- Time management
- Adaptability to change
- Conflict resolution
- Employee training
Custom Section 3
- Former Firefighter with 14 years of experience
- Former Emergency Medical Technician with over 10 years experience in the field, ambulance, and Hospital Emergency Center.
Timeline
Cook/Shift Leader
Red Lodge Grill
10.2025 - Current
Customer Service Representative
Cabela's
04.2024 - 05.2025
Associate of Applied Science - Fire Science And Administration
Lake Superior College