Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexa Drew

Lakeville

Summary

Dedicated professional with strong client engagement and customer service skills. Proven ability to foster relationships and enhance satisfaction through effective communication and tailored solutions.

Overview

3
3
years of professional experience

Work History

Experience Team Advisor

Cole's Salon
Eagan, MN
09.2024 - Current
  • Provided personalized consultations to clients, ensuring satisfaction with services and product recommendations.
  • Assisted in maintaining salon cleanliness and organization, promoting a welcoming environment for clients.
  • Managed appointment scheduling efficiently using salon software, optimizing client flow and service delivery.
  • Developed knowledge of hair products and services to better address client inquiries and preferences.
  • Contributed to team meetings by sharing insights on client feedback and service improvements for enhanced performance.
  • Fostered strong relationships with clients through effective communication, leading to repeat business and loyalty development.

Cashier

Pahl's Market
Apple Valley, MN
03.2023 - 12.2023
  • Processed customer transactions accurately, ensuring efficient checkout experience.
  • Managed cash register operations, balancing cash drawer at shift end.
  • Assisted customers with product inquiries, enhancing overall satisfaction and service quality.
  • Maintained cleanliness and organization of checkout area to improve workflow efficiency.
  • Trained new staff on register functions and customer service protocols, fostering teamwork.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Lakeville South High School
Lakeville, MN

Skills

  • Time management
  • Critical thinking
  • Organizational skills
  • Attention to detail
  • Decision-making
  • Problem-solving
  • Conflict resolution
  • Training and mentoring
  • Client engagement
  • Customer service
  • Product knowledge

Timeline

Experience Team Advisor

Cole's Salon
09.2024 - Current

Cashier

Pahl's Market
03.2023 - 12.2023

High School Diploma -

Lakeville South High School
Alexa Drew