Alexander Eng
Ramsey
Summary
I developed key skills in client communication and personalized care in a therapeutic environment, and I am now seeking to transition into a new field involving my degree. I have a strong background in understanding individual needs and providing tailored solutions to enhance well-being. I am eager to leverage these transferrable skills in dynamic and client-focused roles.
Possessing versatile skills in project management, problem-solving, and collaboration. I bring a fresh perspective and a strong commitment to quality and success. While being recognized for adaptability and a proactive approach to delivering effective solutions.
Overview
9
9
years of professional experience
Work History
Lead Pressure Point Massage Therapist
Lighthouse Chiropractic
06.2020 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Maintained accurate client records for effective treatment planning and progress tracking.
Water Park Attendant
Holiday Inn
06.2016 - 10.2019
- Improved guest safety by enforcing waterpark rules and regulations.
- Trained new team members on waterpark operations, promoting consistent quality across the staff.
- Demonstrated adaptability when rotating between different roles within the waterpark as needed to maintain smooth operations.
- Maintained a clean and organized environment, ensuring optimal hygiene standards for guests'' wellbeing.
- Enhanced guest satisfaction with timely assistance and addressing concerns promptly.
- Collaborated with colleagues to create a welcoming atmosphere for all guests.
- Participated in ongoing training sessions, staying current with industry best practices and safety guidelines.
- Provided exceptional customer service, leading to positive reviews from park visitors.
Education
Bachelor's in Planning And Community Development - City Planning And Development
St. Cloud State University
St. Cloud, MN12-2025
Associate of Arts -
Anoka-Ramsey Community College
Coon Rapids, MN05-2024
Skills
- Effective Collaboration
- Professional Development
- Operational Management
- Effective Team Collaboration
- Ensuring Workplace Cleanliness
- Quick to Adjust to New Circumstances
- Dispute Resolution
- Constructive Mindset
- Consistent Professional Commitment
- Customer Engagement
- Effective Time Management
- Detail-Oriented Approach
Timeline
Lead Pressure Point Massage Therapist
Lighthouse Chiropractic
06.2020 - Current
Water Park Attendant
Holiday Inn
06.2016 - 10.2019
Bachelor's in Planning And Community Development - City Planning And Development
St. Cloud State University
Associate of Arts -
Anoka-Ramsey Community College
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